National Thailand Service Manager
3 days ago
**Main Responsibilities:**
- Target Management: According to the requirements of the headquarters, reasonably decompose and customize the local KPI, manage and improve the process effectively to continuously optimizing the service quality and customer satisfaction;
- Team Management: Effectively configure and cultivate service team members, maintain positive team atmosphere and team stability, promote team development.
- Channel Management: Manage channel service indicators, continuously improve the service capability of channel and distributors;
- Communication and coordination: Able to effectively communicate with internal and external customers, coordinate resources to ensure the maximization of overall business efficiency and facilitate business development;
- Operational planning: Identify service business gaps and opportunities, effectively combine resources, achieve business goals, and drive business innovation;
**Experience / Skill Required:**
- Education Background: Diploma or Degree in Electronics / IT / Mechanical Engineering or equivalent
- Experience: More than 5 years working experience of customer service in medical industry. International company working experience and team management experience is preferred
- Knowledge and skills: Good oral English communication and presentation skills, excellent learning ability;
Argyll Scott Asia is acting as an Employment Agency in relation to this vacancy.
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