Route Planner
18 hours ago
DepartmentOperations
LevelExperienced (Individual Contributor)
LocationThailand - Bangkok
The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud. Browse our Operations team openings to see how you can make an impact with us.
- Plan routes and assign tasks for drivers to pick up the parcels from sellers in each area
- Manage the appropriate number of pick-up drivers and monitor the operations flow in order to minimize cost and maximize customer service
- Coordinate with sellers and drivers in order to solve the daily operational issues
- Control the performance and disciplinary manner of drivers to be in accordance with company’s KPI measurable index
- Coordinate with external subcontractor to procure extra pick-up drivers
- Collaborate with related teams to problem solve any conflicts
- d environment
- Be able to work 6 days per week. Flexible in working days
**Requirements**:
- Bachelor's degree or above, no specific field required.
- Excellent in communication, negotiating, problem-solving and co-ordination with other teams
- Have knowledge in GBKK and UPC route
- Basic Microsoft Office/Google G-Suite is required (Especially, Excel and Google Sheet)
- Experience in the logistics industry, especially Express business is a plus
- Can-do attitude, Ability to work under pressure and in a fast-paced environment
- Be able to work 6 days per week. Flexible in working days
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