Release Manager
3 days ago
**Rollout Planning**: Develop detailed rollout schedules in collaboration with engineering teams, defining milestones, essential tasks, and dependencies.
**Stakeholder Communication**: Coordinate with relevant stakeholders (e.g., Engineer, SRE, Platform, and POs) to keep everyone aligned on release timelines, expectations, and associated risks.
**Documentation and Compliance**: Ensure all release documentation, including change logs and rollback plans, is updated and stored according to company policies.
**Change ManagementChange Request (CR) Management**: Review, prioritize, and track CRs, coordinating with engineering and product teams to assess risks, impacts, and implementation needs.
**Change Advisory Board (CAB) Coordination**: Act as the primary liaison with CAB, presenting fundamental changes, risk assessments, and mitigation plans to gain approval.
**Incident and Risk Management**: Identify and mitigate risks related to release changes, ensuring backup plans are in place for critical changes.
**Service Delivery OversightService Quality Monitoring**: Oversee post-release monitoring, working with the SRE and platform teams to measure service stability and performance after rollout.
**Continuous Improvement**: Gather feedback after releases to identify pain points, process bottlenecks, or improvement opportunities for smoother future releases.
**Operational KPI Tracking**: Track services delivery KPIs, such as release frequency, success rate, and deployment downtime, to assess the efficiency and quality of the release process.
Cross-Functional Alignment and SupportCollaboration with Product Owner: Work closely with POs to ensure release timelines are aligned with product roadmaps without impacting PO focus on strategy.
**Support Engineering Teams**: Coordinate with technical teams to align release readiness, including final testing, pre-release verification, and sign-offs.
**Incident Response Coordination**: In the event of a critical post-release issue, coordinate rollback or patch deployment, minimizing service disruption..
Key Success Criteria for a Release Management.
**Smooth and Timely Releases**: Releases happen on time with mínimal disruptions, and issues are quickly resolved if they arise.
**Effective Risk Management**: Risks are well-identified and mitigated, with clear backup plans.
**Stakeholder Satisfaction**: POs and engineering teams have fewer operational interruptions, allowing them to focus on core product and development tasks.
**Continuous Improvement**: Consistently applies feedback to optimize the release process, reducing the likelihood of incidents and improving overall service quality.
Day-to-Day Workflow of a Release Management.
**Morning Syncs with Cross-Functional Teams**: Daily check-ins to discuss ongoing changes, upcoming releases, and any roadblocks or urgent change requests.
**Release Readiness Reviews**: Organize and lead release readiness reviews to ensure all aspects (testing, documentation, approvals) are completed before deployment.
**Change Advisory Board (CAB) Meetings**: Regularly coordinate with the CAB to review changes, get necessary approvals, and discuss high-risk changes.
**Post-Release Monitoring**: Oversee initial monitoring post-release, working with SREs and platform teams to track system performance and user impact.
**Process Improvement**: Analyze feedback from recent releases to identify improvement areas, scheduling post-mortem reviews as needed.
**Remark**: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.
**Job skills required**: Risk Management, Product Owner, Compliance
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