Lead - Account Executive

1 week ago

กรงเทพมหานคร, Thailand Freshworks Full time

Company Description

About Freshworks

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. More than 50,000 companies - from startups to public companies - around the world use Freshworks software-as-a-service to enable a better customer experience (CRM) and employee experience (ITSM, HRSM).
Headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global locations to serve 50,000+ customers including Bridgestone, Chargebee, DeliveryHero, ITV, Klarna, Multichoice, OfficeMax, TaylorMade and Vice Media.

Freshworks transforms the way world-class organizations collaborate with customers and co-workers. The suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshteam (HR management system).
Freshworks has received numerous accolades including 2019 Startup of the Year form Economic Times, #16 ranking on the Forbes’ Cloud 100 list and #22 on the Battery Ventures/Glassdoor Best Places to Work in 2020. Our suite of products has also been recognized by analysts including the Gartner Magic Quadrants for CRM Customer Engagement, IT Service Management and Sales Force Automation.

While Freshworks has had incredible organic growth over the last few years, the company also has made targeted acquisitions that add critical capabilities to the portfolio including Natural Language Processing, Chatbots, Machine Learning, Social and Messaging Transformation.

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose and passion, irrespective of their background, gender, race, sexual orientation, religion or ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, our communities and our business.

**Job Description**:
**Responsibilities (What you'll be expected to do)**:

- Formulating a compelling annual plan, enabling a culture of execution to drive new customer acquisition, expanding existing ones and ensuring high retention rates on existing accounts.
- Identifying new opportunities in industry verticals and driving expansion into them
- Weekly, monthly, quarterly forecast meetings, business reviews, monitoring of the sales activity of the team, and tracking of results.
- Leading & organizing prospect meetings and engaging other corporate resources as required.
- To be able to do product demo
- Be accountable for the attainment of assigned new customer acquisition and financial performance targets.
- Working closely with other teams; field marketing, outbound sales development to drive market awareness and build pipeline for sales team to achieve revenue targets.
- Working in the allotted region & territory

**Qualifications**:

- 10+ years of software sales experience overall
- Experience in new logo acquisition in the Thailand market. Native language familiarity is an added advantage.
- Consultative sales skills and ability to construct and articulate strong business case and ROI, strategic account planning and execution skills.
- Proven record of sales success in past roles.
- Working knowledge/experience of the CRM space.
- Excellent presentation and listening skills.
- Bachelor’s Degree

Additional Information

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

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