Manager, W Lounge

2 months ago

กรงเทพมหานคร, Thailand Marriott International, Inc Full time

**Job Number** 24167927
**Job Category** Food and Beverage & Culinary
**Location** W Bangkok, 106 North Sathorn Road, Bangkok, Bangkok, Thailand VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Management

**JOB SUMMARY**

Responsible for bar/lounge daily shift operations and supervision of staff. Position assists with promoting the lounge, menu planning, maintains standards, assists servers on the floor during peak periods and manages property liquor inventories and controls. Strives to ensure guest and employee satisfaction while maintaining the operating budget. Accountable for enforcing all legal obligations professionally and consistently. Determines training needed to accomplish goals, then implements plan. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.

**CANDIDATE PROFILE**

**Education and Experience**
- High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.

OR
- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

**CORE WORK ACTIVITIES**

**Managing Bar/Lounge Operations**
- Implements agreed upon beverage policy and procedures throughout the property.
- Manages in compliance with all local, state and Federal beverage and liquor laws.
- Understands beverage control including days on hand, perpetual inventory, bar pars, portion control, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns, food standards, and period end inventory.
- Monitors adherence to all liquor control policies and procedures.
- Attends pre
- and post-convention meetings as needed to understand group needs
- Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
- Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.
- Manages to achieve or exceed budgeted goals.
- Ensures compliance with all Bar/Lounge policies, standards and procedures.
- Maintains food handling and sanitation standards.
- Manages inventories according to budget and business levels.
- Assists with developing menus and promotions as necessary.

**Leading Bar/Lounge Team**
- Trains staff on liquor control policies and procedures.
- Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Ensures employees understand expectations and parameters.
- Communicates critical information to the Bar/Lounge staff regarding each event.

**Ensuring Exceptional Customer Service**
- Provides excellent customer service.
- Interacts with guests to obtain feedback on product quality and service levels.
- Responds effectively to guest problems and complaints.
- Empowers employees to provide excellent customer service.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
- Provides feedback to individuals in an effort to improve service performance.
- Reviews comment cards and guest satisfaction results with employees.

**Managing Human Resource Activities**
- Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
- Participates in the development and implementation of corrective action plans.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

  • B&f Attendant

    5 months ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 24022418 **Job Category** Food and Beverage & Culinary **Location** W Bangkok, 106 North Sathorn Road, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Complete opening and closing duties including setting up necessary supplies and tools,...

  • Executive Lounge Agent

    8 months ago

    กรุงเทพมหานคร, Thailand Anantara Full time

    Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Executive Lounge Agent

    7 months ago

    กรุงเทพมหานคร, Thailand Anantara Siam Bangkok Hotel & Spa Full time

    Welcome executive Guests on arrival and assist them during their stay dealing efficiently with enquiries and any complaints. Process accurately check-ins and check-out. Has background in F&B Service. Ensure that all Guest supplies and amenities are offered and replenished to the required standards. Stay current with all hotel services as well as VIP requests...

  • Lounge Services Duty Supervisor

    5 months ago

    กรุงเทพมหานคร, Thailand Qatar Airways Full time

    We are recruiting for Lounge Services Duty Supervisor based in Bangkok. Accountabilities: - Liaise with the airport ground services team regarding information updates about premium passenger numbers, daily requirements, special guests. - Liaise with local airport authorities regarding policies, procedures, safety updates, special activities, etc. - Liaise...

  • Guest Experience

    6 months ago

    กรุงเทพมหานคร, Thailand Pullman Bangkok Hotel G Full time

    **Job Description**: - Supports, trains, supervises Front Office: Guest Relation, Cashier, Club Lounge, Concierge team. - Handles daily operation of Front Office Department, plus night shift. - Coordinates Front Office SOPs, guest satisfaction, reservation, guest history and room assignment. - Prepare schedule and report. - Drive RPS score, VIPs, guest data...

  • Lobby Lounge Manager

    5 months ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 24090753 **Job Category** Food and Beverage & Culinary **Location** The Ritz-Carlton Bangkok, 189 Wireless Road, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for lobby lounge daily shift operations and supervision of...

  • Lobby Lounge Manager

    6 months ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 24043723 **Job Category** Food and Beverage & Culinary **Location** The Ritz-Carlton Bangkok, Witthayu Rd, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for lobby lounge daily shift operations and supervision of staff....

  • Lounge Service Agent

    3 months ago

    กรุงเทพมหานคร, Thailand Marriott Vacations Worldwide Full time

    It is a commitment that associate will follow the company policy under the topic “Incentive “ that associate could not be able to deal with the third party or vendor by recommending our Club Member to experience the service and associate get commission from vendor or Third Party. Termination process will be offered to those who fails with this policy. -...

  • Lounge Service Agent

    6 months ago

    กรุงเทพมหานคร, Thailand Marriott Vacations Worldwide Full time

    It is a commitment that associate will follow the company policy under the topic “Incentive “ that associate could not be able to deal with the third party or vendor by recommending our Club Member to experience the service and associate get commission from vendor or Third Party. Termination process will be offered to those who fails with this policy. -...

  • W Insider

    1 month ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Additional Information** **Job Number**24181488 **Job Category**Rooms & Guest Services Operations **Location**W Bangkok, 106 North Sathorn Road, Bangkok, Bangkok, Thailand, 10500 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all guest check-ins, verifying guest identity, form of payment, assigning room, and...

  • B&w Sea

    5 months ago

    กรุงเทพมหานคร, Thailand Unilever Full time

    **Background** Bangkok R&D is the regional hub for Southeast and is located at Minburi, Bangkok with about 200 staff working on local and regional projects. R&D Site is managed by a Site Leader and a Site Leadership Team (SLT). This role is for Assistant/Secretary to Head of R&D for Beauty & Wellbeing (B&W) Southeast Asia, and Site Leader. This Role has 3...

  • Manager, Lounge

    5 months ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 24018189 **Job Category** Food and Beverage & Culinary **Location** The Athenee Hotel a Luxury Collection Hotel Bangkok, 61 Wireless Road (Witthayu), Bangkok, East Java, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Areas of responsibility include...

  • Kasara Executive Lounge Officer

    7 months ago

    กรุงเทพมหานคร, Thailand MINOR Hotels Full time

    The primary responsibility of a Kasara Executive Lounge Officer is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest-s account upon completion of their stay. You will handle all guest enquires,...

  • Kasara Executive Lounge Officer

    7 months ago

    กรุงเทพมหานคร, Thailand Anantara Full time

    Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Kasara Lounge Agent

    6 months ago

    ธนบุรี, กรุงเทพมหานคร, Thailand Anantara Full time

    **Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Mgr-revenue Management

    6 months ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **หมายเลขงาน** 24013743 **ประเภทของงาน** Revenue Management **สถานที่** W Bangkok, 106 North Sathorn Road, Bangkok, Bangkok, Thailand ดูบนแผนที่ **ตารางการทำงาน**...

  • Manager, Bar

    6 months ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 24102616 **Job Category** Food and Beverage & Culinary **Location** The Athenee Hotel a Luxury Collection Hotel Bangkok, 61 Wireless Road (Witthayu), Bangkok, East Java, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for bar/lounge daily...

  • Executive Floor Officer, Kasara Executive Lounge

    7 months ago

    กรุงเทพมหานคร, Thailand Anantara Full time

    **Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Urban Hotel Manager

    2 months ago

    กรุงเทพมหานคร, Thailand Manhattan Group Full time

    **Position: General Manager** **Location: Phnom Penh, Cambodia** **Hotel**: Lifestyle urban hotel with over 200 rooms **Facilities**: Includes lounges, modern working spaces, and a captivating cocktail bar and restaurant **Design**:Modern appeal and stylish design elements **Salary**: US84-96 **Responsibilities**: - **Oversee daily operations of the...

  • Fine Dining General Manager Overlooking The Cities

    6 months ago

    กรุงเทพมหานคร, Thailand Manhattan Group Full time

    Our client is managing an exquisite fine dining restaurant & bar known for its exceptional cuisine and unparalleled service. We are currently seeking a passionate and dynamic General Manager to lead the team and drive the restaurant's success. If you possess an entrepreneurial mindset, extensive F&B expertise, and a passion for delivering extraordinary guest...