Careline Delivery Manager

2 months ago


Thailand Naluri Full time

**Location**: Full-time | Hybrid | Thailand

**About Naluri**

We are a digital health therapeutics company operating across SEA, focused on the intersection of mental health and physical chronic diseases. We combine behavioural science, psychology, data science and digital design to help companies, healthcare providers, and ultimately, people on achieving a healthier lifestyle.

**What You'll Be Doing**:
At Naluri, we’re all about transforming lives through our care and support services, and the **Care Delivery Manager** plays a key role in making that happen. You'll lead our awesome team in Thailand, delivering care with empathy and efficiency while ensuring that we’re hitting our goals. Plus, you'll work closely with other departments to problem-solve and innovate. Oh, and you’ll need to be a bit of a multitasker, bouncing between strategy and operations, all while making sure our members get the best service possible

**Plan and Prioritise**:

- You'll set both **big-picture goals** (monthly, quarterly) alongside the Head of Care Delivery to ensure alignment with overall business objectives and define **weekly priorities **to make sure the team stays on track.
- You’ll work closely with other departments (like **Business Development**, **Client Strategy**, and **Product**) to figure out how we can keep making the platform better and future-proof.
- Help create **service procedures** and **policies** that keep everything running smoothly while making sure we’re delivering the best possible care to our members in Thailand.

**Deliver Amazing Service**:

- Oversee the **day-to-day care delivery operations** to ensure we’re delivering on time and meeting (or exceeding) member expectations.
- Deliver **health outcomes **for members and boost member **engagement, satisfaction**, and **retention** by making sure we’re always improving.
- Roll out cool new initiatives that make our service delivery more **efficient** and **effective**.
- Take ownership of member issues and follow through until they’re resolved. Member happiness is key

**Track and Improve**:

- Keep an eye on the numbers—monitor performance and cost to spot trends and find opportunities to make things even better.
- Lead the way in coming up with ideas and improvements, whether it’s through **digital tools** or new processes, that work for the Thai market.

**Lead and Support the Team**:

- Recruit, mentor, and develop an awesome team of care delivery members, helping them grow and be their best.
- Be the go-to person for guidance and motivation, and make sure the team feels empowered and connected to Naluri’s mission.
- Ensure the team has everything they need to hit both **qualitative** and **quantitative targets**.

**What You’ll Bring**:

- ** Fluency in both Thai and English** (written and spoken). You’ll be engaging with both local members and teams, so this is essential.
- ** 3 to 5 years of experience** in managing care delivery or service teams, preferably in **Thailand** or within the region.
- Strong **leadership skills** with proven experience in motivating teams, handling day-to-day operations, and delivering on performance targets.
- A track record of **improving processes** and **implementing strategic initiatives** in a service delivery environment.

**Perks**:

- Flexible Paid Time-Off: We believe in work-life balance
- Medical Insurance: Your well-being is our priority.
- Free use of our digital healthcare app, providing 24/7 access to medical experts.
- Free therapy sessions: Mental health matters too

**Our Culture**:

- We empower teams to prioritise customer value and plan their way to achieve it.
- We love our get-togethers - be they virtual or physical, over lunch or evening outings.
- We encourage the use of our unlimited vacation days policy (just ensure your team isn't left in the lurch)
- We thrive on principles like "Act like an Owner", "Keep it Simple", "Try and Error", "Fail fast", "Disagree and Commit", and "Think Big".

**Our People**:
We're a diverse group of Scuba Divers, Cooks, Travelers, and Enigmatologists (you might need to Google that), Video Gamer heroes, Movie Buffs, Readers, Swimmers, Board Gamers, Music Lovers, every other variety of people. You'll find a friend in someone here

**Growth Opportunities**:
Working with state-of-the-art AI technologies and the latest tools, you'll be learning from industry experts in a practical data-driven business environment. Bring your ideas, see them come to life, and impact our business and the people we serve.



  • Thailand SuccessKPI Full time

    **Succeed from Anywhere**: Our virtual headquarters keep us connected from anywhere you are. Work remotely while connecting with your team through digital and regional events. **Flexibility & Life-Work Balance**: Unlimited PTO & flexible work schedules to help balance life Family First - Competitive benefits including paid parental leave for birth,...


  • Thailand Naluri Full time

    Naluri is a digital health therapeutics company focused on empowering individuals to achieve better health outcomes. Join us in making a meaningful impact on the lives of people across Southeast Asia. Naluri is seeking a skilled Care Delivery Operations Executive to join our team. In this role, you'll be responsible for overseeing the operational aspects of...


  • Thailand Tesla Full time

    What to Expect The Business Analytics team mission is to enable a data driven business and generate knowledge from our data. The team is responsible for providing data and insights on our business performance and associated processes, as well as customers’ insights and products’ insights. The team directly support business leaders from our retails...


  • Thailand Diebold Nixdorf Full time

    Defines the value proposition, work plan, resource needs, timeline and budget for client product and / or service delivery projects. Manages resources (that is, capital requirements and human capital) to achieve project objectives on time, within scope and on budget. Manages delivery of multiple project initiatives to enhance services and level of customer...


  • Thailand Lazada Full time

    Location: **Thailand** - Department: Sales, Business Development & Strategy - Location: Thailand - About LEX: With a mission to deliver excellence at every doorstep, LEX combines advanced technology, robust infrastructure, and customer-centric services to power seamless delivery experiences. Operating across Thailand and the region, LEX plays a pivotal role...


  • Thailand บริษัท โอสถสภา จำกัด Full time

    It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Job Summary Delivery Management And distributing products to domestic customers in all distribution channels And overseeing the delivery of products to foreign countries According to the appointment time...

  • IT Project Manager

    7 months ago


    Thailand บริษัท ดาคอน อินสเป็คชั่น เซอร์วิสเซส จำกัด Full time

    **We are looking for an experienced IT project manager with excellent English and Thai language skills, to Lead multiple projects and establish a Project Management Office (PMO), defining Dexon’s project delivery approach and building a standardised set of PMO policies, processes and procedures.** **Qualification** - **Essential Skills**: -...

  • Cluster Manager

    6 days ago


    Thailand Lazada Full time

    Location: **Thailand** - Department: Supply Chain & Logistics - Location: Thailand - The Cluster Hub Manager is responsible for delivering excellent service to customers with sustainable customer royalty to achieve business goals. 1) Performance management Ensure all shipments been taking out for delivery Drive Hub operations to support delivery success 2)...


  • Thailand Vinarco Full time

    Job Description: **Our client is a leading EPC, they are looking for SCM Manager.** **Type of Hiring: Permanent** **Working Day: Mon - Fri.** **Job responsibilities**: We're looking for a talented Procurement professional to join our team! In this role, you'll be responsible for getting the company the goods and services it needs, all while keeping costs...


  • Thailand Argyll Scott Full time

    **Indirect Sourcing Manager** As the Sourcing Manager for Capital & Factory Services, you will play a critical role in optimizing the procurement and operational processes related to capital equipment and services required for our manufacturing facilities. You will be responsible for identifying cost-effective sourcing strategies, managing supplier...


  • Thailand บริษัท โอสถสภา จำกัด Full time

    It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Job Summary Develop POSM including design and production process for Traditional Trade channel as per promotion and activity plan.Initiate and execute in store display including tester display to ensure...

  • Project Manager

    6 months ago


    Thailand Tek info asia Full time

    **Responsibilities**: - Lead and supervise daily operations for Banking clients, ensuring smooth functioning and adherence to established standards. - Hold overall performance responsibility for managing scope, cost, schedule, and contractual deliverables, utilizing effective techniques for planning, tracking, change control, and risk management. - Manage...

  • Supplier Scheduler

    6 months ago


    Thailand Kensington Associates Recruitment Full time

    **Do you want up to 5 x more replies from Employers?** Improve your career with a NEW CV, written by professional recruiters and get the job you want today! To get started click **here** Eastern Full Time and Permanent Automotive and Transportation & Logistics 60,000 - 75,000 02 634 8884 Our client is the world leader of growing and Innovative Company...

  • Product Manager

    6 months ago


    Thailand Puraido Co.,Ltd. Full time

    We are seeking a dynamic and experienced Product Manager to lead our Goods & Vegetables Department and bring fresh, innovative ideas to our ever-growing portfolio. If you are passionate about product management, have the required skills, and are excited to contribute to our dynamic team, we invite you to apply. **RESPONSIBILITIES**: - Stock Management:_ -...


  • Thailand Lazada Full time

    Location: **Thailand** - Department: Supply Chain & Logistics- Location: Thailand- Team and Role Introduction: Lazada Express is the Logistics arm of the Lazada Group and is structured operating Business Units of"Express" with own B2C last mile delivery capabilities from pick-up to sort to delivery.We are building an innovative, highly visible, low cost...


  • Thailand Kensington Associates Recruitment Full time

    **Do you want up to 5 x more replies from Employers?** Improve your career with a NEW CV, written by professional recruiters and get the job you want today! To get started click **here** Bangkok Full Time and Permanent Information Technology Negotiable 02 634 8884 - Manage the project lifecycle including, scoping, project planning, project kick-off,...


  • Thailand DHL Supply Chain Full time

    **About us** - Manage Sub-contractor to deliver quality & quantity of transportation service to customers which are complied with company’s rule/regulation. - Complete all deliveries as per customer’s requirements. - Developing and maintain relationships with subcontractors and customers. - Ensure customer’s complaints have been satisfied ASAP. -...


  • Thailand DHL Full time

    **About us**: - Manage Sub-contractor to deliver quality & quantity of transportation service to customers which are complied with company’s rule/regulation. - Complete all deliveries as per customer’s requirements. - Developing and maintain relationships with subcontractors and customers. - Ensure customer’s complaints have been satisfied ASAP. -...

  • Inventory Manager

    6 months ago


    Thailand bolttech Full time

    **In this position you will.... manage the end-to-end inventory organisation in Thailand which includes leading the team of inventory and warehouse employees and logistic vendors to deliver against key KPI’s and objectives. **You will be responsible for ** - Daily monitoring and analysis of inventories on stock receiving, deliveries, shipping out and...

  • Production Manager

    6 months ago


    Thailand Sriracha, Chonburi Full time

    **Key Responsibilities**: **Delivery** - Manage production planning, material control, and production process to achieve on-time delivery. - Adjust manpower, machine capacity, and tooling availability to meet existing and future demand. **Quality** - Ensure that products are manufactured according to product specs. - Evaluate and find the best solution for...