Project Manager
7 months ago
**Responsibilities**:
- Lead and supervise daily operations for Banking clients, ensuring smooth functioning and adherence to established standards.
- Hold overall performance responsibility for managing scope, cost, schedule, and contractual deliverables, utilizing effective techniques for planning, tracking, change control, and risk management.
- Manage all project resources, including subcontractors, and establish an efficient communication plan with the project team and clients.
- Ensure service delivery aligns with agreed service levels and meets client expectations, including efficient processing of transactions and queries to surpass client satisfaction.
- Collaborate with key stakeholders within client operations, such as legal, compliance, and front office, to facilitate seamless functioning of banking, treasury services, or wealth management departments.
- Develop and implement new processes and procedures to enhance operational efficiency, ensuring workflow timeliness and accuracy.
- Identify service gaps and opportunities for process improvements through thorough reviews of operating procedures and Service Level Agreements (SLAs) for banking clients.
- Participate in Request for Proposals (RFPs) and collaborate with business partners as necessary.
- Resolve complex operational issues and coordinate activities and processes across operational segments, utilizing general practices and precedents.
- Identify, analyze, and resolve complex problems related to operational functions, drawing upon extensive experience and expertise.
**Qualifications**:
- Minimum of 8 years of experience in project management, encompassing full life cycle package/solution implementations, with proficiency in PM processes, methods, and tools, including the creation and delivery of project-level documentation such as client briefs and reports.
- Previous experience in professional consulting areas, particularly in predictive maintenance processes.
- Demonstrated success in selling or supporting the sales of Asset Management related services.
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