Projects Planning and Operations Associate
6 days ago
Lead loyalty project from upstream and downstream ranging from sellers acquisition, engagement and retention, and the modeling, analysis and reporting the key KPIs both financial and non-financial.
Recommend new strategic and tactical initiatives to drive sronger engagement and retention rates among power users of GrabExpress.
Oversee and work closely with other functional teams including product, marketing, partnerships, demand planning, GrabSupport, TechSupport, and external parties to execute the initiatives.
Analyze and reports the project performance and make recommendations on a wide range of business issues.
Forecast success metrics for the initiatives while tracking to ensure the target is achieved.
Manage budget allocation and track costs among the initiatives to ensure efficiency of activities.
Support end-to-end acquisition funnel by sourcing quality leads and oversee telesales team.
The Must-Haves.
Bachelor degree in Business / Economics / Communication Arts / Marketing or related field.
0-2 years of work experience.
Strong problem solving skills.
Solid quantitative, analytical, problem solving, communication skills (Both Thai and English).
Proficiency in excel, powerpoint is required, SQL/R/Python is a plus.
Able to lead projects and manage stakeholders well.
Ability to see big picture while not losing sight of details.
Strong grit to overcome unprecedented challenges.
Our Commitment.
We are committed to building diverse teams and creating an inclusive workplace that enables all Grabbers to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation and other attributes that make each Grabber unique.
**Job skills required**: Excel, English, Thai, Problem Solving, Telesales
**Job skills preferred**: Python, SQL
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