Deputy Cluster Head
1 day ago
Department Business Development and Partnerships
- LevelExperienced (Individual Contributor)
- LocationThailand - Bangkok
The Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee’s buyers with a wide variety of product listings at the best prices.
- Develop category strategy, and drive category specific strategies and business initiatives
- Ensure KPI fulfillment and operation excellence by designing structure for category teams to follow
- Own cluster topline/bottom line targets and KPI's
- Drive categories specific strategies and business initiatives
- Overall management of the business’ top and bottom line and collaborating strongly with cross-functional teams to drive operational improvements.
- Responsible for identifying, prioritizing, and recruiting the merchants in the categories
- Map out the key accounts and high-potential accounts in the category through different information channels (competitor data, industry data, events, etc.)
- Maintain ongoing relationships with official sellers and large marketplace sellers
- Manage a large team of Key Account organizations covering all seller segments within the cluster including pricing promotion, commercial deals, collaboration, and seller operations
- Build trust with merchants' key stakeholders and maintain a good relationship with key contact persons
- Define, implement, and execute the growth strategy for the Cluster.
- Drive performance of team members within responsibility on dimensions including: commercial performance, seller relationships, social media engagement, and special projects etc.
- Oversee all managed sellers initiatives and portfolio performance for RMs sellers.
- Carry out analysis & survey to better understand merchant requirements and behavior.
- Identify, establish, and grow other local strategic partnerships.
**Projects**
- ** Focus on strategy and implementation according to business needs**:
- ** Analyze local market to identify and initiate new projects as well as explore new business potentials**:
- ** Provide data support and analyze meaningful insights for internal team and management related to business improvement**:
- ** Develop and execute project plans, goals, deliverables, and timelines**:
- ** Coordinate with related functions to resolve operational complexity and lean processes**
**Requirements**:
- Minimum Bachelor's Degree or above
- More than 8 years of professional experience from E-commerce, Technology companies, Investment banking, and consulting
- Good understanding of the consumer demands, payment, logistics, and overall regulatory landscape
- Good communication and leadership skills, hard-working and open-minded
- Enjoy building things from scratch and getting your hands dirty
- English and local Thai language proficiency required
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