Subject Matter Expertjapanese

7 months ago


กรงเทพมหานคร, Thailand Tekrecruiters Full time

_**Subject Matter Expert, Japanese**_

About the Role:
The responsibility of the SME (Team Lead) will make sure the team is meeting the targets and acting as team leader back up.
**Skill**: Experience in Communication & Content Moderation

**Responsibilities**:

- One should be ok watching the egregious/sensitive content
- To be responsible for meeting all agreed client SLAs and performance parameters
- Ability to observe, analyze and give constructive feedback
- Firming quality Parameters and Targets for each process
- Ability to identify training needs of quality teams and accordingly impart training to team members
- Ability to coordinate with the operations team to ensure all parameters are met
- To develop strong inter-personal relationships with team, to cohesively bond them together with the company and integrate them with the vision and core values
- To identify areas of concern and under performance and take corrective actions
- To be directly responsible towards fostering the development of the team by motivating them and ensuring career advancement
- To be a single point of contact with the team and the senior management through effective communication on key deliverables
- To ensure quality reporting and work with operations to build highly effective measurement and reward system based on data.

ประเภทของงาน: งานประจำ

เงินเดือน: ฿85,000.00 - ฿100,000.00 ต่อเดือน

通勤と転居の可否:

- กรุงเทพมหานคร: 通勤可能。もしくは仕事が始まる前に転居する意思がある。 (必須)

応募者への質問:

- Are you a Native Japanese?
- What is your Current Salary?
- What is your Expected Salary?
- What is your Notice Period?

職歴:

- Communication & Content Moderation: 1年 (望ましい)
- Subject Matter Expert: 2年 (望ましい)

言語:

- Japanese (望ましい)



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