Client Success Associate
6 months ago
Manage all post-sales activities with enterprise clients (mostly SET100, MNCs) to maximize client’s experiences and satisfaction such as online learning adoption strategy and execution
- Coordinate with internal teams (tech, marketing) to fulfill client’s online learning request.
- Build and manage relationship with stakeholders within client’s organization.
- Ensure that client’s satisfaction will lead to contract renewal of our online learning solutions.
**Requirements**:
- At least 1 years of experiences in managing accounts of enterprise clients.
- Bachelor’s degree in any field.
- Strong track record in post-sales relationship management with clients.
- Strong analytical and logical skills.
- Can be very hands-on while being strategic.
- Direct experiences with System Integration, SaaS solutions is a big plus.
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