Strategic Project, First Mile

6 months ago


กรงเทพมหานคร, Thailand Shopee Full time

Department Business Intelligence and Data Analytics- LevelExperienced (Individual Contributor)- LocationThailand - BangkokThe Business Intelligence and Data Analytics team plays a critical role in conducting close-loop data-driven business iterations. As business intelligence specialists and data analysts, our scope of work is not limited to just performance monitoring and reporting, but also in proactively finding actionable insights to help drive high-impact business changes. Our end-to-end data solution reduces the gap between the business teams and technical teams, and achieves real ‘intelligence’ in the iteration cycle. Browse our Business Intelligence and Data Analytics team openings to see how you can make an impact with us.
- FM Opx lead right hand man
- Develop project plan and strategy in conjunction with other teams and be able to drive and implement projects on the ground whilst monitoring roll out progress and key KPIs including fleet and agent productivity, service quality, service level and seller satisfaction
- Coordinate effectively between all relevant stakeholders to ensure alignment prior to project roll out
- Assist in the planning and implementation of cross functional projects to ensure projects meet intended goals and are implemented within targeted timeline.
- Collaborate with the operational excellence team on identifying key metrics and developing dashboards to monitor these.
- Conduct benchmark analysis with key competitors on both commercial and operational aspects
- Be able to problem solve when issues arise and proactively identify root cause and key next steps/solutions
- Prepare weekly/monthly performance reviews, demonstrating insightful analysis to top management
- Spearhead all FM fleet related initiatives roll out including FM incentive revamp, FSP program, VIP fleet, dynamic routing roll out, All mile fleet etc.

**Requirements**:

- Bachelor's or Master Degree in Business, Logistic, or related fields
- 3-5 years’ experience in a Project Management would be an advantage (experience in consulting field is advantageous)
- Very strong analytical skills and is an proactive initiator
- Logical thinking and strong problem solving skills with a good business sense
- Advanced knowledge of Excel and MS Office, able to use SQL/ python would be an advantage
- Strong communication skills in English and Thai, able to communicate clearly including well-developed interpersonal
- People management skills and have experience leading a team
- A proactive, fast learner, team player with ability to work in dynamic environments



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