Store Supervisor
1 day ago
You're an original. So are we.
We're a company of people who like to forge our own path. We invented the blue jean in 1873, and we reinvented khaki pants in 1986. We pioneered labor and environmental guidelines in manufacturing. And we work to build sustainability into everything we do. Our brands stand for freedom and self-expression around the world.
Where we lead, others follow. For more than 160 years, we've used the strength of our brands to lead with our values and make an outsized impact on the world. We employ more than 15,000 people globally to support our great brands: Levi's®, Dockers®, Denizen® and Signature by Levi Strauss & Co.
Store Supervisor
As a Store Supervisor at Levi Strauss & Co., you will have the opportunity to work in an environment where change and ideas are celebrated. You will be representing the brand and values of LS&Co and have full responsibility of effectively managing the store operations and team. We are looking for a great Supervisor who will lead the store to greater heights, be innovative and creative to support Levi’s mission.
Key responsibilities:
Consumer Experience
Hyper-focused on ensuring a seamless consumer experience in store. Creates a high energy, compelling store experience for consumers by engaging consumers and modeling appropriate customer service behaviors to other associates.
Store Operations
Achieve store profit target and minimize loss by implementing profit opportunities and actions to maximize sell out. Plans for the day to identify focus areas to drive KPIs, sets the direction for the team Stay in-touch and ensure team members are in-touch with local market and current with omnichannel activities in market. Accountable for ensuring all health and safety procedures, and operational standards are achieved. Executes store visual standards in accordance with visual merchandising direction, resulting in flawless product presentation and housekeeping standards. Ensure sound inventory management through following established receiving and sending merchandise processes, completing all required paperwork and following all price change and ticketing procedures. Leverage new tools and processes to drive revenue and improve consumer experience, not forgetting the everyday basic tasks Assists in executing floor changes, sales and promotional events timely and effectively for maximum financial results. Review store sales and KPI’s to identify sales opportunities with the Store Manager/ Supervisor.
Being a Coach
Demonstrate and promote an open mind & embrace change; drive adoption of new ways of working and new technologies in store. Build strong teams & cultivate a diverse and inclusive workplace - encourage employees to be themselves, to add their voice, and recognize/address unconscious bias. Support the implementation of solutions to retain key talents and build a stable and engaging work environment for the team. Acknowledge people’s strengths and deploy them appropriately to reach business outcomes in a way that inspires and excites them to achieve their potential. Give constant on the spot feedbacks coaching on selling ability and customer service to team members Ensure effective recruitments of store staff and efficient inductions. Work closely with the retail trainers to deliver appropriate trainings and make sure the store team is completing their assigned trainings.
Passionate about the Brand and living our values At least 3 years’ experience as a Salesperson for a Fashion Retailer or lifestyle brand. At least 2 years of supervisory experience and demonstrated capabilities in successfully achieving retail KPIs, managing store operations and controlling costs within a fast-paced retail environment Analytical and understand how to leverage data into business decisions Track record of efficiently managing and developing a team
As part of LS&Co. you will be entitled to competitive salary & benefits and the opportunity to work for an iconic brand.
LOCATION
Bangkok, Thailand
FULL TIME/PART TIME
Full time
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