Supervisor
6 months ago
At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.
We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.
**JOB PURPOSE**:
Daily floor supervision of sales team ensuring great customer experiences and thereby driving sales goal attainment and providing real-time performance coaching to drive the overall Burberry Experience.
**RESPONSIBILITIES**:
- Supervise, assist and motivate sales associates to consistently deliver high-value experiences on the selling floor to every client; act as a “quality control” supervisor ensuring that every interaction with a customer is memorable.
- Partner with associates to improve overall selling skills and close sales in order to achieve sales goals and KPIs
- Lead a high performing customer facing and service orientated team. Coach and provide feedback to the team as necessary to ensure all customers serviced in the store are given the full Burberry Experience in line with brand strategies.
- Manage the customer flow to ensure the best possible service and that no client is left unattended. Set the pace and standard to deliver excellent service to customers
- Drive partnership on the selling floor between sales associates, specialists, stock associates and operations team
- Coach “in the moment” and after every transaction and client interaction, reach out to associates to talk through the successes and opportunities and ensure proper follow-through on follow up actions.
- Develop and retain talented employees, by recognising and rewarding performance through monthly development plans and annual performance reviews.
- Lead by example by delivering the Burberry Experience to customers when necessary.
- Partner with GM, SM and S&P to take ownership of Burberry Experience training within the store. Use morning and weekly meetings to constantly reinforce key elements of the Burberry Experience through role-play, providing tips and talking through difficulties of individual associates.
- Partner with store management to set goal expectations. Deliver formal performance feedback in partnership with store management through monthly Burberry Experience Development Plans.
- Resolve difficult customer issues and escalate to management when necessary.
- In absence of store management, responsible for processing post-void transactions, authorising promotional discounts and employee sales
- Drive the digital experience in store and use digital resources to communicate whenever face-to-face is not possible.
- Hold a good understanding of the business and effectively communicate needs and ideas to bring the business to next level.
- Possess a thorough understanding of company policies and procedures and consistently follow and enforce company guidelines on operations.
- Assist with the opening and closing of store which includes securing doors, windows and merchandise, successful alarming of store and POS procedures
- Additional duties as required.
**PERSONAL PROFILE**:
- Advanced knowledge of POS system.
- Previous experience with Apple mobile devices and comfortable with the use of digital tools.
- 1-2 years previous supervisory or management experience in retail sales.
-
Supervisor
5 months ago
กรุงเทพมหานคร, Thailand Human Alliance Co. Full timeรับสมัคร Supervisor ดูแลน้องๆ BA ตามห้างสรรพสินค้า **คุณสมบัติ** - เพศหญิง อายุ 27 ปีขึ้นไป - วุฒิการศึกษา ปวช.ขึ้นไป - มีรถยนต์ส่วนตัว...
-
IT Supervisor
3 weeks ago
กรุงเทพมหานคร, Thailand Hilton Full timeIT Supervisor **What will I be doing?** As an IT Supervisor, you will support the IT Department in its efforts to ensure the quality and delivery of IT systems for both the hotel and its Guests. These efforts will be fulfilled timely, within budget, and in accordance with IT operating standards. Specifically, the IT Supervisor will perform the following...
-
Account Supervisor
6 months ago
คันนายาว, กรุงเทพมหานคร, Thailand บริษัท ยูโรเทค นิวทรีชั่น (ไทยแลนด์) จำกัด Full time**Account Supervisor**: **รายละเอียดงาน**: เจ้าหนี้การค้าต่างประเทศและตรวจการโอนเงินชำระค่าสินค้าต่างประเทศ, คำนวณเซลส์คอมมิชชั่น, ทำรายงาน Sales...
-
Security Supervisor
7 months ago
กรุงเทพมหานคร, Thailand Hilton Full timeSecurity Supervisor A Security Supervisor keeps constant vigilance of activity on and around the hotel property and reports, with documentation, incidents with the intent of improving the safety and security of Guests, Team Members, and others. **What will I be doing?** As a Security Supervisor, you are responsible for the safety and security of all...
-
Housekeeping Supervisor
7 months ago
กรุงเทพมหานคร, Thailand MINOR Hotels Full timeThe Housekeeping Supervisor assists the Executive Housekeeper and Assistant Executive Housekeeper in ensuring the smooth operation of the department. The Supervisor needs to assign the team's daily duties and inspect work for adherence to prescribed standards of cleanliness. You will oversee the development of your team to ensure delivery of exceptional...
-
Housekeeping Supervisor
7 months ago
กรุงเทพมหานคร, Thailand MINOR Hotels Full timeThe Housekeeping Supervisor assists the Executive Housekeeper and Assistant Executive Housekeeper in ensuring the smooth operation of the department. The Supervisor needs to assign the team's daily duties and inspect work for adherence to prescribed standards of cleanliness. You will oversee the development of your team to ensure delivery of exceptional...
-
Supervisor
5 months ago
กรุงเทพมหานคร, Thailand KSI thailand Full timeแชร์ เก็บงาน พิมพ์งาน ร้องเรียน สมัครงาน Supervisor แผนกทำความสะอาด (ขอผู้มีประสบการณ์ตรง ไม่ใช่งานแม่บ้าน)...
-
Supervisor
5 months ago
กรุงเทพมหานคร, Thailand Human Alliance Co. Full timeพนักงาน Supervisor โซนกรุงเทพ **รายละเอียดงาน** - ตรวจการทำงานของพนักงานในเขตความรับผิดชอบ ในห้างสรรพสินค้า - ทำบันทึกการรายงานตัว...
-
Security Supervisor
7 months ago
กรุงเทพมหานคร, Thailand Hilton Full timeA Security Supervisor keeps constant vigilance of activity on and around the hotel property and reports, with documentation, incidents with the intent of improving the safety and security of Guests, Team Members, and others. **What will I be doing?** As a Security Supervisor, you are responsible for the safety and security of all Guests, Team Members and...
-
Supervisor
5 months ago
กรุงเทพมหานคร, Thailand Human Alliance Co. Full timeซุปเปอร์ไวท์เซอร์ (supervisor BA) รายได้รวม20,000บาท/เดือน วิ่ง กทม.และปริมณฑล ลักษณะงาน ตรวจการทำงานของพนักงานในเขตความรับผิดชอบ...
-
Housekeeping Supervisor
7 months ago
กรุงเทพมหานคร, Thailand Avani Full timeCompany Description Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter. **Job Description**: The Housekeeping Supervisor assists the Executive Housekeeper and Assistant Executive Housekeeper in ensuring the smooth operation of...
-
Floor Supervisor
7 months ago
กรุงเทพมหานคร, Thailand Hilton Full timeFloor Supervisor A Floor Supervisor is responsible for supervising room attendants to deliver an excellent Guest and Member experience while monitoring housekeeping standards and assisting the Head Housekeeper. **What will I be doing?** As a Floor Supervisor, you are responsible for supervising room attendants to deliver an excellent Guest and Member...
-
Housekeeping Supervisor
7 months ago
กรุงเทพมหานคร, Thailand Anantara Full time**Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...
-
Marketing Supervisor
6 months ago
กรุงเทพมหานคร, Thailand Puratos Full time**Do you have the appetite to Grow Your Magic?** Consumers everywhere are increasingly conscious of the quality of the food they eat. Puratos develops, produces and distributes a unique range of ingredients for bakers, pastry-chefs and chocolatiers who demand the very highest quality. Founded in Belgium in 1919, Puratos is growing rapidly with over 9000...
-
Housekeeping Supervisor
7 months ago
กรุงเทพมหานคร, Thailand Anantara Full timeCompany Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...
-
Supervisor
5 months ago
วัฒนา, กรุงเทพมหานคร, Thailand KSI THAILAND Co., Ltd. Full time**Supervisor แผนกทำความสะอาด (ขอผู้มีประสบการณ์ตรง ไม่ใช่งานแม่บ้าน)**: **รายละเอียดงาน**: - วางแผน จัดทำแผนการบริหารงาน ตามวัตถุประสงค์...
-
Purchasing Supervisor
7 months ago
กรุงเทพมหานคร, Thailand Hilton Full timePurchasing Supervisor A Purchasing Supervisor will supervise the purchase of goods and materials required by the hotel in adherence to policy and with cost reduction and profitability in mind. **What will I be doing?** As Purchasing Supervisor, you will supervise the purchase of goods and materials required by the hotel in adherence to policy and with...
-
Floor Supervisor
7 months ago
กรุงเทพมหานคร, Thailand Hilton Full timeA Floor Supervisor is responsible for supervising room attendants to deliver an excellent Guest and Member experience while monitoring housekeeping standards and assisting the Head Housekeeper. **What will I be doing?** As a Floor Supervisor, you are responsible for supervising room attendants to deliver an excellent Guest and Member experience. A Floor...
-
Pc Supervisor
5 months ago
กรุงเทพมหานคร, Thailand บริษัท บีแอลแอล แมนเนจเม้นท์ เซอร์วิสเซส จำกัด Full timePC Supervisor ดูแลพื้นที่ขายห้าง กรุงเทพฯ (สินค้า อาหารสด) รายได้ 25-35K รับสมัครด่วน สถานที่ปฏิบัติงาน : กรุงเทพมหานคร(ทุกเขต) สาขาอาชีพหลัก :...
-
Accounting Supervisor
5 months ago
กรุงเทพมหานคร, Thailand Brenntag Full time**ACCOUNTING SUPERVISOR**: Our team in **Bangkok** currently has an opening for a **Accounting Supervisor** **YOUR ROLE & RESPONSIBILITIES**: **1. Berli Asiatic Soda - all accounting scope** - Record expense and record payment. - JV for month-end closing. - Month report to BAS management - Give answer as BAS's requirement. - Prepare month VAT and WHT...
