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Professional Skills Trainer

2 months ago

กรงเทพมหานคร, Thailand British Council Full time

Professional Skills Trainer

**Date**:12-Jan-2023

**Location**: Bangkok, East Asia, TH

**Company**:British Council

The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We work in two ways - directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK. These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications.

**Role Purpose**:
To plan, develop, deliver and review high-quality written and interpersonal communication skills workshops and training sessions (face-to-face and online) that ensure client satisfaction and support the business and wider aims of Professional Skills in Thailand.

**Main accountabilities but not limited to the following**:
**Programme delivery**
- Plan, prepare and deliver high quality professional training that meets the needs of different customer groups
- Develop and/or use appropriate assessment methods to gather information on participants' competency levels, before, during and after training and coaching sessions.
- Build excellent relationships with clients and programme participants to engage them in the learning experience and encourage them to choose British Council for their long-term skills development needs- Use British Council’s Professional Skills methodology to create a learner-centred, interactive experience for programme participants- **Give useful constructive feedback on participants’ performance**

**Programme planning and customisation**
- Carry out needs analysis with customers and potential customers to recommend programme content that best meets the needs of the target audience
- Customise existing materials, including developing new content, methodology or case studies, to ensure they meet the needs of the target audience
- Prepare effectively for programme delivery, including administrative tasks, to ensure participants experience a high-quality learning and development event
- Produce internal/external course reports following the Professional Skills monitoring and evaluation processes identifying strengths and development opportunities

**Other**
- Carry out specific assignments where needed (such as consultancy or project work) to augment the Professional Skills and Adult Products offer
- Actively engage in professional development and performance management
- Any other duties necessary to support the business

**Role specific knowledge and experience**:
**Essential**
- Relevant work experience, with a proven track record of delivering soft skills and business communication courses to clients from public and/or private sectors
- Prior experience of working in a business function, especially in a leadership position (e.g. finance, sales and marketing, operations)
- Developing and/or delivering online and blended training programmes

**Desirable**
- Relevant Master’s Degree (e.g. MBA)
- Certificate-level teaching qualification (e.g. CELTA) or other recognised national training qualification (e.g. ACTA/ACLP)
- Qualification in developing or delivering blended programmes

**Further Information**:
Pay Band: Teacher's Payband
Contract Type: Indefinite Local Contract
Location: Bangkok, Thailand
**Requirements**:

- The post may require working on Saturdays and / or Sundays. The employee will be scheduled two consecutive days off per week.
- The post may require working outside of typical office hours and the employee may be scheduled to work between 8:00 am and 21:45 pm.

**Closing Date: Wednesday, 25 January 2023- 23:59 Thailand Time (GMT +7)**

A connected and trusted UK in a more connected and trusted world.

**Equality, Diversity, and Inclusion (EDI) Statement**

The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups

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