Reservation Sales Supervisor

7 months ago

กรงเทพมหานคร, Thailand Marriott International, Inc Full time

**Job Number** 24064271

**Job Category** Reservations

**Location** The Ritz-Carlton Bangkok, Witthayu Rd, Bangkok, Bangkok, Thailand VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.

Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

  • Reservation Supervisor

    7 months ago

    กรุงเทพมหานคร, Thailand Hilton Full time

    Reservation Supervisor With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...

  • Reservation Supervisor

    6 months ago

    กรุงเทพมหานคร, Thailand HSH Group Full time

    Working alongside a wonderful team at The Peninsula Bangkok, we are seeking a Reservation Supervisor who has a genuine passion for supporting our Reservation team. - Work for a prestigious hotel in Bangkok. - Learn and grow within a strong Sales & Marketing - Favorable remuneration package **Responsibilities** - Oversee the reservation team's operations,...

  • Reservation Supervisor

    7 months ago

    กรุงเทพมหานคร, Thailand Hilton Full time

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

  • Reservation Supervisor

    6 months ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 24038591 **Job Category** Reservations **Location** Sathorn Vista, Bangkok - Marriott Executive Apartments, 1 Sathorn Soi 3 South Sathorn Road, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and...

  • Reservation Supervisor

    2 months ago

    กรุงเทพมหานคร, Thailand Hilton Full time

    Reservation Supervisor (Pre-Opening Team) With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand,...

  • Reservation Supervisor

    7 months ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 23221100 **Job Category** Reservations **Location** Bangkok Marriott Marquis Queen’s Park, 199 Sukhumvit Soi 22, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes....

  • Reservations Sales Agent

    7 months ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 23217534 **Job Category** Reservations **Location** Royal Orchid Sheraton Hotel & Towers, 2 Charoen Krung Road Soi 30 (Captain Bush Lane), Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and...

  • Reservations Manager

    6 months ago

    กรุงเทพมหานคร, Thailand Aman Group Sarl Full time

    Reservations Manager - Bangkok, Thailand - Sales & Marketing - 2197 - Aman Nai Lert **Job Description**: **POSITION OVERVIEW** **AMAN** At Aman we are on a mission to create the world’s ultimate luxury lifestyle brand; hotels, resorts, experiences and products which transform our guests’ perspectives and daily lives. To achieve our ambitions, we...

  • Reservations Sales Agent

    3 weeks ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Additional Information** **Job Number**24206936 **Job Category**Reservations **Location**Royal Orchid Sheraton Riverside Hotel Bangkok, 2 Charoen Krung Road Soi 30 (Captain Bush Lane), Bangkok, Bangkok, Thailand, 10500 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all reservation requests, changes, and...

  • Reservations Sales Agent

    6 months ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Additional Information** (Local-Thai) **Job Number** 24095622 **Job Category** Reservations **Location** The St. Regis Bangkok, 159 Rajadamri Road, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations...

  • Reservations Manager

    6 months ago

    กรุงเทพมหานคร, Thailand Aman Group Sarl Full time

    Reservations Manager - Bangkok, Thailand - Sales & Marketing - 2197 - Aman Nai Lert **Job Description**: **AMAN** At Aman we are on a mission to create the world’s ultimate luxury lifestyle brand; hotels, resorts, experiences and products which transform our guests’ perspectives and daily lives. To achieve our ambitions, we capitalise on our unique...

  • Reservations Agent

    3 months ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 24163637 **Job Category** Reservations **Location** The Westin Grande Sukhumvit Bangkok, 259 Sukhumvit Road, Bangkok, East Java, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or...

  • Reservations Manager

    8 months ago

    กรุงเทพมหานคร, Thailand Aman Full time

    Aman: At Aman we are on a mission to create the world’s ultimate luxury lifestyle brand; hotels, resorts, experiences and products which transform our guests’ perspectives and daily lives. To achieve our ambitions, we capitalise on our unique combination of world-class and diverse talent, unmatched design, and access to locations, cultures and...

  • Reservations Agent

    7 months ago

    กรุงเทพมหานคร, Thailand Hilton Full time

    Reservations Agent A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A...

  • Reservations Manager

    2 months ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Additional Information** **Job Number**24190206 **Job Category**Reservations **Location**W Bangkok, 106 North Sathorn Road, Bangkok, Bangkok, Thailand, 10500 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Responsible for soliciting and managing of reservations sales-related opportunities. Manages and provides...

  • Reservation Manager

    3 months ago

    กรุงเทพมหานคร, Thailand HSH Group Full time

    Working alongside a wonderful team at The Peninsula Bangkok, we are seeking a Reservation Manager who are supervising Reservation department and liaising with all other departmental managers as well with the accurate recording/processing of group reservations and maximization of room sales through proactive selling techniques - Work for a prestigious hotel...

  • Reservations Supervisor

    2 months ago

    กรุงเทพมหานคร, Thailand Hotel Indigo Full time

    Job Overview - Conducting and taking all reservations and operation of the systems in accordance with corporate standards. Conduct regularly quality control checks on all reservations both transient and group to ensure data accuracy. - To ensure that all FIT and GROUP reservations are processed correctly within the specified time following department and...

  • Supervisor-reservations

    2 months ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Additional Information**Reservations and Operator **Job Number**24176507 **Job Category**Reservations **Location**The Athenee Hotel a Luxury Collection Hotel Bangkok, 61 Wireless Road (Witthayu), Bangkok, East Java, Thailand, 10330 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management - แมริออท...

  • Ticketing & Reservation Officer (Airport Ticketing)

    2 months ago

    ปทุมวัน, กรุงเทพมหานคร, Thailand Adinas Travel & Tour Co.,Ltd. Full time

    รายละเอียด **Qualification**: - Thai Nationality - Minimum of 2 years’ experience in Ticketing & Reservation on the Amadeus system. - Good command of writing and speaking in English. - Strong teamwork and customer service skills. Knowledge of airport operations is a plus. - High responsibility, work fast and accurately. Able to make...

  • Reservations Sales Manager

    6 months ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 24024740 **Job Category** Reservations **Location** The Ritz-Carlton Bangkok, Witthayu Rd, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for soliciting and managing of reservations sales-related opportunities. Manages and...