Customer Care
1 day ago
Tasks and Responsibility
Provide support and assistance for our directly supported customers (prioritised based on timezone)- Warranties- Registration/Login- General questions- Payment/invoice- Data changes- Contact person for questions from colleagues in both local and international departments- Accurate documentation of all support cases, including customer and international communication- Actively participate in the continual improvement of products, processes and tools by delivering constructive feedback- Translation of documentation or training materials and adjust to meet the regional requirements
**Requirements**:
- Commercial communication- Experience in customer communication would be an advantage- Good technical understanding- Strong work ethic and team player- Ability to prioritise and work autonomously- Strong Microsoft Skills (Windows, office, CRM if possible)- High level written and spoken English- Other languages would be an advantage
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Customer Care
9 months ago
ชลบุรี, Thailand Fronius Full timeTasks and Responsibilities Provide support and assistance for our directly supported customers (prioritised based on timezone): - Warranties- Registration/Login- General questions- Payment/invoice- Data changes- Contact person for questions from colleagues in both local and international departments- Accurate documentation of all support cases, including...
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Sea Logistics Customer Care Supervisor
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Customer Care Solar Energy
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Customer Service Staff Type of Business:
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Customer Service Officer
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Logistics Sales
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