Guest Services Assistant
5 days ago
**Documentation check**: passport checking (International) and I.D. matching (Domestic), reservation checking from the system and issuing boarding pass.
Tagging luggage and carry on inspection, referred to Teams & Conditions.
Boarding guest to the aircraft.
Deplaning guest from the aircraft.
**Providing assistance to guest if any special need**: wheelchair, NTL, etc.
Responsible for ensuring Guest Service operations are conducted in accordance with applicable regulations, compliance with Civil Aviation Authority of Thailand requirements and standards of Thai AirAsia.
**Handle documents**: GD, crew sign, collecting departure and arrival immigration card.
**Qualifications**:
Bachelor's Degree in any filed with customer service or ground service experience.
Experience in working as Guest Service, Ground Service, Customer Service in Airline Industry is advantageous.
Pleasant, friendly, mature, humble, honest, meticulous; self-starter; able to perform under pressure in a challenging environment.
Proficient in oral and written English and Thai or local language where staff is located.
Possess good interpersonal and communication skills with TOEIC scores above 600 is advantageous.
Able to work on shift with flexible hours.
We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.
**Job skills required**: Thai, Compliance
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