Guest Service Officer

5 months ago


กรงเทพมหานคร, Thailand Grand Mercure Bangkok Asoke Residence Full time

**Job Description**:

- Assist guests with check in and checkout, as well as other cashiering duties
- Review arrival lists and prepare compendiums prior to guests’ arrival and check-into system if necessary
- Welcome guests on arrival, register and issue room keys according to departmental standards and procedures
- Ensure that members consistently receive all benefits, and repeat guests and other VIP’s receive special recognition and service. - Prepare and send welcome cards and amenities to room prior to guest arrival
- etc.

Work Experience
- Fresh graduated is most welcomed
- Excellent reading, writing and oral proficiency in English language
- Ability to speak other languages and basic understanding of local languages will be an advantage

**Benefits**:

- Employee benefit card offering discounted rates in Accor Hotels worldwide.
- Develop your talent through learning programs by Academy Accor.
- Opportunity to grow within your property and across the world
- Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities, like Planet 21.


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