Guest Service Agent

6 months ago

กรงเทพมหานคร, Thailand Grand Mercure Bangkok Atrium Full time

**Job Description**:

- Assist guests with check in and checkout, as well as other cashiering duties
- Review arrival lists and prepare compendiums prior to guests’ arrival and check-into system if necessary
- Welcome guests on arrival, register and issue room keys according to departmental standards and procedures
- Ensure that members consistently receive all benefits, and repeat guests and other VIP’s receive special recognition and service.

Prepare and send welcome cards and amenities to room prior to guest arrival
- Liaise closely with other relevant departments to ensure that guests requests and needs are met
- Update and maintain repeat guest history system
- Promote Inter-Hotel sales and in-house facilities according to departmental standards to maximize revenue
- Handle guests’ complaints and comments tactfully and efficiently
- Handling guests’ mails, messages, and answering of phone calls
- Maintain the privacy and confidentiality of all guests by ensuring that no details of the guests are disclosed
- Be vigilant in regard to in-house credit matters and act upon any discrepancies
- Alert Security or Duty Manager of suspicious looking person(s) / articles

Work Experience
- Diploma in Tourism / Hospitality Management
- Minimum 1 year of relevant experience
- Excellent reading, writing and oral proficiency in English language
- Ability to speak other languages and basic understanding of local languages will be an advantage

**Benefits**:

- Employee benefit card offering discounted rate in Accor Hotels worldwide.
- Develop your talent through learning programs by Academy Accor.
- Opportunity to grow within your property and across the world
- Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities, like Planet 21.

  • Guest Service Agent

    8 months ago

    กรุงเทพมหานคร, Thailand Minor International Full time

    **Company Description** Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter. The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking...

  • Guest Service Agent

    8 months ago

    กรุงเทพมหานคร, Thailand Hilton Full time

    Guest Service Agent / Associate A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an...

  • Guest Service Agent

    6 months ago

    กรุงเทพมหานคร, Thailand Minor International Full time

    **Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Guest Service Agent

    7 months ago

    กรุงเทพมหานคร, Thailand Avani Full time

    **Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Guest Service Agent

    8 months ago

    กรุงเทพมหานคร, Thailand Anantara Full time

    Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Guest Service Agent

    6 months ago

    กรุงเทพมหานคร, Thailand Hilton Full time

    Guest Service Agent With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...

  • Guest Service Agent

    7 months ago

    กรุงเทพมหานคร, Thailand Novotel Living Bangkok Sukhumvit 29 Full time

    **Job Description**: Work Experience Experiences of Guest Service Agent Work Experience Excellent command of English Hospitality experience is a plus Proactive, results-oriented and highly motivated **Benefits**: Service Charge Provident Fund Group Insurance Duty Meals

  • Guest Service Agent

    6 months ago

    กรุงเทพมหานคร, Thailand Hilton Full time

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

  • Guest Service Agent

    6 months ago

    บางรัก, กรุงเทพมหานคร, Thailand Sabai Sathorn Company Limited Full time

    Guest Service Agent (GSA-พนักงานต้อนรับโรงแรม ทำงานเป็นกะ) รับสมัครด่วน สถานที่ปฏิบัติงาน : กรุงเทพมหานคร(เขตบางรัก) สาขาอาชีพหลัก :...

  • Guest Service Agent

    2 months ago

    ยานนาวา, กรุงเทพมหานคร, Thailand IPM Industria ( Thailand ) Co.ltd. Full time

    Guest Service Agent รับสมัครด่วน สถานที่ปฏิบัติงาน : กรุงเทพมหานคร(เขตยานนาวา,เขตวัฒนา) สาขาอาชีพหลัก : บริการลูกค้า/ลูกค้าสัมพันธ์/Call Center...

  • Guest Service Center Agent

    8 months ago

    กรุงเทพมหานคร, Thailand Avani Full time

    คำอธิบายเกี่ยวกับบริษัท Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter. คำอธิบายงาน The primary responsibility of a guest service center agent is to...

  • Guest Service Agent

    8 months ago

    กรุงเทพมหานคร, Thailand MINOR Hotels Full time

    The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest-s account upon completion of their stay. You will handle all guest enquires, requests and...

  • Guest Service Agent

    8 months ago

    กรุงเทพมหานคร, Thailand Anantara Full time

    Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Guest Service Agent

    1 month ago

    กรุงเทพมหานคร, Thailand Hilton Full time

    Guest Service Agent (Chinese Speaking) With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand,...

  • Guest Relations Agent

    8 months ago

    กรุงเทพมหานคร, Thailand Anantara Full time

    **Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Guest Service Agent

    2 months ago

    ดุสิต, กรุงเทพมหานคร, Thailand บริษัท บ้านชาติ (1986) จำกัด Full time

    Guest Service Agent ,พนักงานต้อนรับ,reception (ต้องการคนได้ภาษาอังกฤษ) รับสมัครด่วน สถานที่ปฏิบัติงาน :...

  • Guest Service Agent

    6 months ago

    พระนคร, กรุงเทพมหานคร, Thailand พระนครเฮอริเทจ จำกัด Full time

    Guest Service Agent รับสมัครด่วน สถานที่ปฏิบัติงาน : กรุงเทพมหานคร(เขตพระนคร) สาขาอาชีพหลัก : ท่องเที่ยว/โรงเเรม สาขาอาชีพรอง :...

  • Guest Service Agent

    2 months ago

    ห้วยขวาง, กรุงเทพมหานคร, Thailand ONE EVER PROPERTY MANAGEMENT CO., LTD. Full time

    แชร์ เก็บงาน พิมพ์งาน ร้องเรียน สมัครงาน Guest Service Agent (GSA) รับสมัครด่วน สถานที่ปฏิบัติงาน : กรุงเทพมหานคร(เขตห้วยขวาง) สาขาอาชีพหลัก :...

  • Guest Service Supervisor

    6 months ago

    กรุงเทพมหานคร, Thailand Hilton Full time

    Guest Service Supervisor A Guest Service Executive supervises the Front Office Team (Guest Service Agents, Operators and Bell Attendants) to ensure that our Guests receive an exceptional experience from check-in through check-out. **What will I be doing?** As a Guest Service Executive, you are part of the Front Office Team which is the main connection...

  • Guest Relations Agent

    6 months ago

    ธนบุรี, กรุงเทพมหานคร, Thailand Anantara Full time

    **Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...