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Head of IT Thailand

4 weeks ago

กรงเทพมหานคร, Thailand Allianz Technology Full time

**You will**
- Manages IT supply capabilities including planning, budgeting, resourcing, in line with Allianz Technology processes, aligning them with its customers’ planning cycles.
- Prepares and handles all customer interactions on a management level; responsible for regular account meetings with the OEs and involvement of respective IT functions for programs and production issues, knowledgeable of all current and upcoming services, accountable for coordinating all delivery activities, ensuring service quality and adherence to the approved business case, timelines and budgets.
- Works with the regional Head of IT Asia by managing the relationship with designated OEs; escalates when needed; is the owner of the agenda and the planning between the OE and the CTO; tracks actuals against plan, coordinates corrective actions when needed; coordinates knowledge transfer between headquarter and other branches.
- Accountable for the end-to-end delivery of Thailand BMP program (Core Insurance Platform) and execution of GEARSHIFT Transformation program for Application Service transition.
- Responsible for the Customer derived P&L, i.e. Revenues and P&L of all AZ Technology services delivered to the OE along with other commercial activities.
- Sets priorities jointly with the Head of IT Asia and global leadership to serve Thailand customers to their satisfaction; monitors and reports on status, anticipates changes & risks, proactively proposes items for improvement and follows-up to ensure delivery is on time and within budget.
- Delivers transformation projects with accountability toward the customer for the overall delivery of the IT roadmap and stability of production services.
- Integrates and manages customer legacy systems including driving decommissioning and harmonizing according to the transformation plans. Responsible for the replacement of legacy with target Group solutions.
- Coordinates with the respective global IT functions to define the nature and scope of the present and future products and services by reviewing product specifications and requirements, proposes product modifications and changes and is accountable to implement IT transformation together with the client.
- Supports corporate governance and audit and makes sure the service is provided to OEs/customers in a manner compliant with internal Allianz policies and external regulation.

**Your skills**
- 15+ Years of experience, with a focus on IT and general management. Strong knowledge of the insurance industry a distinct advantage.
- Technical skills
- Strong understanding of Insurance Industry Operations and IT opportunities along the value chain; knowledge of Insurance Business strategy, challenges, and regulatory specifics of Asia main markets.
- Good working knowledge of ITSM and related tools and processes. Experienced with IT Governance and controls (e.g. IT General Control / COBIT 5) and related tooling.
- General skills
- Advanced understanding of Shared Services, arms-length operating models; Experience operating in a commercial Account Delivery position, strongly focused on customer satisfaction and customer engagement.
- Demonstrated experience leading large scale international Technology transformation / change programs covering both technology delivery and organizational change.
- Strong negotiation and networking skills, excellent "client" relationship at C-level; Possessing analytical thinking and methodological planning techniques; Solid business judgment and advanced problem solving skills; Ability to influence and steer executive peers.
- Strong inter-cultural and communication skills, able to deal easily with ambiguity and manage a diverse group of global and local stakeholders.
- Demonstrated organizational development success including training, developing, coaching, mentoring and mediation skills; Ability to manage disputes and conflict in an appropriate manner.
- Able to work effectively in a global matrix and lead teams through influence management.
- Diversity champion focused on promotion of equal opportunity.
- Fluent in English
- Willingness for global travel across Asia and Europe as required.

**Your benefits**:

- We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroad
- We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location)
- From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered
- Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that noth