IT Assistant Officer, Interlab
3 days ago
**IT Assistant Officer**
**intERLab**
**Asian Institute of Technology**:
***
**Duties & Responsibilities**:
- Serve as the first point of contact for users seeking technical assistance
- Monitor and respond quickly and effectively to requests received through the Helpdesk
- Report unresolved issues to the next level of support staff
- Provide accurate information on IT facilities or services available to users
- Extract students’ plagiarism check result in Turnitin
- Any other assigned tasks
**Qualifications**:
- Bachelor’s degree in IT related fields
- At least 2 years of experience in providing IT Helpdesk service, preferably in university environment
- Microsoft Office), Mail Systems and Internet connectivity
- Familiarity with basic PC and network troubleshooting
- Knowledge and experience in using Turnitin
- Excellent communication in English
- We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, or any other characteristics protected by law._
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Helpdesk Officer, Interlab
7 months ago
คลองหลวง, ปทุมธานี, Thailand Asian Institute of Technology Full time**Helpdesk Officer** **Internet Education and Research Laboratory (intERLab)** **Asian Institute of Technology**: *** **Duties & Responsibilities**: - Serve as the first point of contact for users seeking technical assistance - Diagnose and resolve problems to user’s satisfaction. - Monitor and respond quickly and effectively to requests received through...
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Helpdesk Officer, Interlab
2 months ago
คลองหลวง, ปทุมธานี, Thailand Asian Institute of Technology Full time**Helpdesk Officer** **Internet Education and Research Laboratory (intERLab)** **Asian Institute of Technology**:*** **Duties & Responsibilities**: - Serve as the first point of contact for users seeking technical assistance - Diagnose and resolve desktop and FTTH problems to user's satisfaction - Monitor and respond quickly and effectively to requests...
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