Program Support Coordinator
2 days ago
**Requisition ID**: req34909
**Job Title**:Program Support Coordinator (National Position)
**Sector**:Program Administration
**Employment Category**: Fixed Term
**Employment Type**: Full-Time
**Open to Expatriates**: No
**Location**: Bangkok, Thailand
**Background/IRC Summary**:
**Job Overview/Summary**:
The Program Support Coordinator ensures high-quality and efficient support is provided for all RSC activities in Thailand and the region (excluding Malaysia). This position is part of the senior management team with oversight of the day-to-day functions of three department(s): Interpreter and Translation Services, Case Creation, Scheduling and Records, and Inquiries and Outreach. This position is the primary focal point for the review and dissemination of relevant processing guidance to their department(s). The Program Support Coordinator will work closely with all RSC departments to ensure that appropriate resources (i.e. human or logístical) have been allocated and are in place to meet RSC Program needs. This position reports to the Senior Program Coordinator for Thailand and the Region.
**Major Responsibilities**:
**Programmatic Support**:
Interpreter & Translation Services
- Provide direct supervision and support to the Senior Program Support Manager in Bangkok and the Senior Staff Interpreter in Mae Sot
- Oversee and Sub-contract interpreters on recruitment, compliance, training, monitoring, and provide general management
- Maintain capacity of RSC Asia to meet ongoing language needs for Thailand and Regional caseloads. With the Casework Coordinator, identify current and future language needs of the RSC in Thailand and the Region
- Interview prospective interpreters for suitability and provide interpreter training to new recruits. Ensure compliance with USRAP Integrity and Compliance Guidelines
- Review translations as necessary for consistency and flow; liaise with interpreters to correct any deficiencies found
- Provide technical management and support for the Bangkok and Mae Sot based interpreter teams
- Assist in sharing feedback from interpreter and staff M&E with respective managers, as appropriate
- Ensure that interpreter capacity meets the needs of the RSC Thailand operation
Case Creation, Scheduling & Records
- Provide direct supervision and support to the Senior Program Support Manager
- Ensure timely case file creation of all received submissions; particularly special caseloads and expedites
- Collaborate closely with Casework Management to assess new referrals and their impact on Prescreen and USCIS scheduling
- Monitor deadlines to ensure the timely scheduling, verifications, and preparation of case files for prescreening and USCIS circuit rides
- Monitor and ensure appropriate follow-up on high profile cases/caseloads
- Oversee completion of the semi-annual audits on case file locations of RSC library in Bangkok and Mae Sot and ensure continuation of systematic transfer of case files to be in line with RSC guidelines
Inquiries & Outreach
- Provide direct supervision and support to the Inquiries & Outreach Manager
- Assist in helping to resolve complex or difficult case inquiries and ensure appropriate follow-up
- Help to conduct outreach activities with USRAP partners, as needed
- Act as focal point for Information Campaign activities and resources
- Work with senior management to identify and develop Information Campaign messaging as well as communication SOP as needed
**Key Partners and Donor Relations**
- Participate in weekly calls with donor representatives.
- Represent the RSC at meetings with USRAP partners on a regular basis.
- Assist in maintain excellent strategic relationship with program partners, including the Regional Refugee Coordinator, USCIS, UNHCR, IOM and other partner organizations.
- Coordinate with MOI, UNHCR and IOM regarding exit permit of processing refugees.
**Operational Functions**
- Participate in BID analysis with operations team as needed.
- Participate in BVA meetings as needed.
**Staff Management**
- Provide daily supervisory and management support to direct reports. - Identify job objectives and training needs for all direct reports and recommend actionable development opportunities for staff. - Maintain job descriptions to ensure positions are aligned with grant objectives and provide performance feedback on a regular and timely basis. - Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions. - Act as a champion and ensure staff adhere to The IRC Way: Standards for Professional Conduct.
**Others**
- Conduct quarterly meetings with Casework, Case Processing, and Cultural Orientation Coordinators quarterly.
- Perform other duties as assigned.
**Key Working Relationships**
**Position Reports to**:Senior Program Coordinator
**Position directly supervises**: Senior Program Support Manager, Bangkok
Senior Staff
-
Program Coordinator
7 months ago
กรุงเทพมหานคร, Thailand Generation Initiative Full time**This position is open for Thai nationals only.** **Type of employment**: Full-time (1 Year Contract with possible extension) **Starting Date**: As soon as possible **Location**: Bangkok, Thailand **ARE YOU OUR MATCH?**: Generation Thailand is not the typical non-profit organization that you could imagine. Instead, we’re a global, fast-growing non-profit...
-
Program Support Manager
7 months ago
กรุงเทพมหานคร, Thailand International Rescue Committee Full timeThe International Rescue Committee (IRC) responds to the world’s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations...
-
Program Support
4 months ago
พระโขนง, กรุงเทพมหานคร, Thailand บริษัท ที เด็นทัลแลบ จำกัด Full time**Program Support**: **รายละเอียดงาน**: ทำหน้า Service and Support Program **คุณสมบัติผู้สมัคร**: มีวินัยในการทำงาน ตรงต่อเวลา...
-
Program Assistant
6 months ago
กรุงเทพมหานคร, Thailand The Asia Foundation Full timeTimeframe One year with possibility of renewal Location Bangkok, Thailand Mode of engagement Full-time contract The Asia Foundation (TAF) is a non-profit international development organization committed to improving lives across a dynamic and developing Asia. TAF’s programming areas covers economic opportunity, governance, women empowerment,...
-
Senior Program Support Officer
6 days ago
กรุงเทพมหานคร, Thailand International Rescue Committee Full time**Requisition ID**: req24781 **Job Title**:Senior Program Support Officer (National Position) **Sector**:Administrative/General Office **Employment Category**: Fixed Term **Employment Type**: Full-Time **Open to Expatriates**: No **Location**: Bangkok, Thailand **Background/IRC Summary**: **Job Overview/Summary**: The Senior Program Support Officer (Sr....
-
Program Officer
2 days ago
กรุงเทพมหานคร, Thailand Palladium Group, Inc. Full time**Program Officer (Long Term) - Bangkok** **Program overview** The Mekong-Australia Partnership on Transnational Crime (MAP-TNC) seeks to build deeper and stronger cooperation between the Australia and Mekong countries to address transnational crime and aligns with the strategic priorities set out in Partnerships for Recovery: Australia’s COVID-19...
-
Program Manager
6 days ago
กรุงเทพมหานคร, Thailand Smiths Group Full timeLocation: Asia Pacific, Thailand, Bangkok- Ref: DETECTIONAPAC00898- Division: Smiths Detection- Job Function: Programs**Job Description**: - Responsible for achievement of Program technical, revenue and cost objectives and establishment and management of customer and internal and external team relationships. - Assists Business Development, Sales and Product...
-
Program Manager
6 days ago
กรุงเทพมหานคร, Thailand Smiths Detection Full timeResponsible for achievement of Program technical, revenue and cost objectives and establishment and management of customer and internal and external team relationships. - Assists Business Development, Sales and Product Development activities by conducting feasibility analyses of potential programs. Feasibility studies include market analysis, production and...
-
Senior Program Support Officer
4 days ago
กรุงเทพมหานคร, Thailand International Rescue Committee Full time**Requisition ID**: req34891 **Job Title**:Senior Program Support Officer (National Position) **Sector**:Resettlement, Asylum and Integration **Employment Category**: Fixed Term **Employment Type**: Full-Time **Open to Expatriates**: No **Location**: Bangkok, Thailand **Background/IRC Summary**: **Job Overview/Summary**: The Senior Program Support...
-
Program Administrator
7 months ago
กรุงเทพมหานคร, Thailand Plexus Full timePurpose Statement: Provides advanced level support to Program Managers to improve delivery performance and enhance customer satisfaction, performance metrics reporting and analysis. Coordinates with Production Supervisors and Team Leads on variances to production plan, independently initiates and coordinates resolution of minor variances with internal...
-
Program Manager
7 months ago
กรุงเทพมหานคร, Thailand New Energy Nexus Full time**The Organization** New Energy Nexus Thailand's goal is to become a self-sustaining local organization that will support entrepreneurs in clean energy innovation and decarbonization technology with services such as business consultation, investment readiness consultation, accelerator program, and startup pipeline building. We want to be a well-known...
-
กรุงเทพมหานคร, Thailand FHI 360 Full timeJOB SUMMARY/DESCRIPTION: The Program Management Unit (PMU) aims to ensure the effective management and operations of project implementation in the Asia Pacific region. The PMU provides program management and operational support to Country Offices/Teams including project start-up, operations, implementation, development and monitoring of subrecipients,...
-
Officer, Business Coordination Support
2 months ago
กรุงเทพมหานคร, Thailand PTTEP Full time**Job Purpose**: **Officer, Business Coordination Support** works closely with Drilling & Well Services engineers / contract holders for procurement and contract preparation. He/she consolidate information for Annual Procurement Plan and further communicate to corporate procurement officers. He/she contributes to accuracy of PPFs content and supporting...
-
Program Administrator I
3 months ago
กรุงเทพมหานคร, Thailand Plexus Full timePurpose Statement: Provides advanced level support to Program Managers to improve delivery performance and enhance customer satisfaction, performance metrics reporting and analysis. Coordinates with Production Supervisors and Team Leads on variances to production plan, independently initiates and coordinates resolution of minor variances with internal...
-
Degree Associate
7 months ago
กรุงเทพมหานคร, Thailand SkillLane Education Co., Ltd. Full time**Job Descriptions and Responsibilities**: - Being the project coordinator to manage instructors, academic officers, and learners to create online degree programs. - Supporting the team to produce and launch online degree programs. - Coordinating with experts and instructors to establish course curriculum. - Preparing documents and presentations related to...
-
Program Associate
4 days ago
กรุงเทพมหานคร, Thailand New Energy Nexus Full time**Who We Are**: New Energy Nexus Thailand is building an ecosystem of clean energy entrepreneurs working on solutions to address this regional energy growth and the climate change situation. We launched our Thailand program in 2017 and have supported over 30 startup teams so far. We support entrepreneurs to create new innovative energy startups that will...
-
Abbvie Internship Program
3 months ago
ปทุมวัน, กรุงเทพมหานคร, Thailand AbbVie Full time**Company Description** Functional Areas: - HR Coordinator - Sales Coordinator - Marketing Coordinator **Qualifications** - 3rd - 4th year students from Business or a related discipline - Able to join the Internship Program for 2-3 months Head Office: Chidlom (near BTS Chidlom) **Additional Information** US & Puerto Rico applicants seeking a reasonable...
-
Contract Program Manager
7 months ago
กรุงเทพมหานคร, Thailand jumpfoundation Full time**ROLE**: Contract Program Manager **LOCATION: Bangkok, Thailand + other locations** **PREFERRED START DATE**: Rolling **CONTRACT TERM**:1 - 3 months **ABOUT THE JUMP! FOUNDATION**: We are a non-profit organization that believes in inspiring, empowering, and engaging youth through collaborative and innovative transformational learning programs. We offer...
-
Program Officer
2 weeks ago
กรุงเทพมหานคร, Thailand DT Global Full timeJob Brief About the Role The Program Officer - GEDSI and VR works collaboratively with the Gender Equality, Disability, and Social Inclusion (GEDSI) and Victim Rights Director, Leadership Team and country teams to support ASEAN and ASEAN Member states to realise the rights of victims of trafficking and pursue gender-sensitive and inclusive...
-
Program Coordinator
5 hours ago
ห้วยขวาง, กรุงเทพมหานคร, Thailand Visa and Study Abroad Center Co.,Ltd. Full time**รายละเอียดงาน**: **รูปแบบงาน **:งานประจำ**: **จำนวนที่รับ **:2 ตำแหน่ง**: **สถานที่ปฏิบัติงาน...