Promo Operations Coordinator
1 week ago
**Job Description**:
**What we do**:
We are working with all service in Grab Platforms:
Our scope is executing all Promotions, Rewards, Packages, Challenges and all demand related tools.
We maintain high standard of our operations and always up to date, accurate, clear and high quality.
We value detail-oriented person that can improve the operation efficiency and process within teams. We encourage our people to express their opinions and be ready to experiment new things.
Come join us.
**Responsibilities**:
- Setting up all promotion requested including daily/monthly and ad hoc campaigns from multiple teams and stakeholders
- Ensure high accuracy and efficiency in operations process through process improvement project
- Daily monitoring promotions performance for demand planning team
- Collaborate with other teams to ensure all the data are provided correctly and within timeline
- Directly work with Grab customer service and tech team to assist promotions issues
- Report, track and troubleshoot problems within promotions scope
**Requirements**:
- Education: at least a bachelor's degree (New graduate is welcomed)
- Proactive, fast learner, friendly, with a sense of responsibility, and can work independently.
- Process-orientated and detail-oriented
- Computer literacy is required e.g., MS-office, Excel
- Good command in Thai and English (TOEIC score >= 550 is preferred)
- Good communication skills (Ability to express clearly and effectively)
- A start-up attitude: willing to work hard to get things done, courage and curiosity to try new things learn from own mistakes
- Contract: Comfortable to start with a temporary contract first
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