Associate Manager, Clinical Operation

6 months ago


กรงเทพมหานคร, Thailand Fortrea Full time

Job Duties:

- Has regulatory oversight of direct reports by ensuring regulatory training is executed, understood and implemented
- Escalate issues and follow them till proper resolution
- Ensures training record compliance with training matrix and ensures training records are up to date
- Provide input to relevant SOPs and standard plans/templates when applicable
- Assist with coordination and implementation of on-boarding of new direct reports ensuring training before study-related activities begins
- Hold staff accountable for issue escalation to the management team, the sponsor and QA, as appropriate and determine regional implications for corrective action plans
- Hold staff accountable for quality and compliance with project plan and adherence to contract obligations
- Coach staff to own effective Investigator relations and Investigator oversight when applicable
- Report status of assigned workload of direct reports and ensure allocation reports are updated
- Perform weekly review of direct report billable hours and utilization (in context of project allocation, supply and demand); escalate of outliers and assists management team for mitigation
- Adheres to expectations for monitoring and utilization forecasting
- Assist with staff recruitment through screening and interviewing
- Accountable for expense management, expense report approval and compliance with Travel Policy of direct reports
- Encourages use of standardized processes and tools in alignment with associated policies to ensure efficiency and productivity
- Support the company/department processes (e.g. Quality Control Visits)
- Responsible for staff time management, PTO and salary reviews
- Might be requested to work in a client facing environment
- Perform other duties as required by Management

**Experience**:

- 2-3 years direct Clinical research experience or combined with other relevant experience (i.e. worked as a Clinical Team Leader/Project Manager at a Pharma company or CRO)

Education/Qualifications
- University/college degree (life science preferred) or certification in a related allied health profession from an appropriately accredited institution (e.g., nursing certification, medical or laboratory)

Fortrea is actively seeking motivated problem-solvers and creative thinkers who share our passion for overcoming barriers in clinical trials. Our unwavering commitment is to revolutionize the development process, ensuring the swift delivery of life-changing ideas and therapies to patients in need. Join our exceptional team and embrace a collaborative workspace where personal growth is nurtured, enabling you to make a meaningful global impact. For more information about Fortrea, visit


Fortrea is proud to be an Equal Opportunity Employer:
As an EOE/AA employer, Fortrea strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. We encourage all to apply.

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