Game Operator
5 months ago
**About this job**:
We are actively seeking a dedicated gamer to join our Game Operation team. If you are a passionate gamer who has always dreamed of making your mark in the game industry, this is the opportunity you've been waiting for. Join the Glohow team and embark on an exciting journey into game development. Your creative ideas will find a home with our exceptional team.
Don't miss this chance to share your gaming insights with us. Reach out to us today.
**Responsibilities**:
- Oversee customer support for our mobile games and manage the community to ensure player engagement and satisfaction.
- Efficiently manage update schedules to provide players with a seamless gaming experience.
- Develop and maintain Frequently Asked Questions (FAQ) pages to provide players with easy access to important information and troubleshooting.
- Thoroughly investigate and document reported game exploits, bugs, and issues, ensuring their prompt resolution.
- Stay up-to-date with global gaming trends, conducting research and analysis to align our games with market demands.
**Qualifications**:
- Bachelor's degree in a relevant field or equivalent work experience.
- Experienced in the gaming and IT industries.
- Proficiency in English at the communication level.
- Familiarity with various SNS (social media) channels.
- A customer-focused, open-minded individual with a passion for providing excellent service.
- A genuine love for gaming and a strong affinity for the gaming community.
- Proficiency in Microsoft Office.
- Able to work effectively in a global working environment.
- Demonstrates the ability to maintain confidentiality.
- Played more than two games intensively.
- Experienced or played various genres of games.
- Strong documentation skills and an ability to seek improvements through actual gameplay.
- Strong interpersonal and communication skills.
- Proficiency in basic graphic design and relevant software, such as Adobe Photoshop, is a valuable asset.
**Benefits**:
The perks of working with us:
- Free training prior to the work.
- Five-day work week 09:00 am. to 06:00 pm
When your life works, Your work works
- Glohow Special Leave
- Birthday Leave
- TGIS (Thank God Its Six Hour Today)
- Personal Leave
- Annual leave
Happiness comes first, let's enjoy our treats
- Company Trip (Playshop)
- Cafe Station
- Beer Bar
- Festival Event
- Birthday Event
Because your good health is our secret weapon
- Social Insurance
- Health Insurance
- Annual Health Check-up
**Work at Glohow**:
Global Working Environment:
- Constantly learning and growing in the global working environment, you are encouraged to experience different areas of business across various countries.
Diversity:
- Work with an open mindset and allow people to share their ideas to develop a multinational and multicultural organization that respects diverse ideas to accomplish the final result.
Specialty Improvement:
- With the diversity, individuality, and charm of every member of Glohow, our warm working culture encourages all members to grow and improve. Every member has their own specialty and skillset - so we call each other by our names, not by our positions or levels.
Don't hesitate and let's get global together
**Job Types**: Full-time, Permanent
Application Question(s):
- Do you love "Games"?
**Education**:
- Bachelor's Degree (required)
**Language**:
- Thai (required)
- English (preferred)
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