E-commerce Operation and Supply Chain

6 months ago

กรงเทพมหานคร, Thailand Flywheel Digital Full time

**About Us**

We offer end-to-end omnichannel e-commerce management, a wide range of Digital Marketing Services and advanced Insights & Analytics, all powered by state of the art inhouse Technology to our client base of leading international brands across >10 marketplaces and multiple social platforms in all 6 SEA countries.

Brands love our regional presence, our excellent pro-active ecommerce service which is enabled by our strong team, and our advanced marketing and tech capabilities. We also partner globally with companies strong in other regions, such as in the Americas and Europe.

We deliver differentiated value to both the world's largest consumer product companies and fast-growing brands thanks to our expertise, scalability, global reach, and highly sophisticated AI and data-powered solutions. These solutions might range from simple self-service software to outsourced administration of digital commerce marketplace operations, and all in between.

With multiple locations and hubs in Singapore, Thailand, Indonesia, Vietnam, Philippines and Indonesia, Flywheel Southeast Asia’s dedicated team of >500 digital commerce and media experts are committed to providing our clients with access to vast untapped markets and solutions for major digital marketplaces in the region.

**Your responsibilities will include**:

- Generate daily and monthly operational related data reports, analyze quantitative data, and work with related teams to identify and solve problems
- Responsible for all day-to-day operational aspects of the retail inventory management, monitor of ordering issue, and other key related to ecommerce operations
- Develop and implement data visualization/dashboard, data analytics and other strategies to generate actionable insights
- Support teams in defining business processes, developing operational roadmaps, and associated system requirements
- Coordinate with the warehouse to ensure successful execution of fulfillment, orders and processes to accommodate client needs and requests.
- Respond to troubleshoot, and resolve daily receiving, fulfillment, and delivery issues, piecing together the end-to-end story to identify root causes and see cases through to resolution
- Perform other relevant duties according to the business needs
- Support processes to ensure all aspects of the ecommerce operations run smoothly

**Who we look for - the ideal profile**:

- University degree in any related field
- 1-2 years of experience in Operations, Fulfillment, Supply chain or any related fields
- Good attention to details and good ability to analyze data
- Thrive in a fast-paced start-up and Ecommerce environment

**What we offer**:

- Excellent and competitive compensation package
- Professional and open international working environment - culturally integrating the best of all cultures to take the best of each and ensure we build an energetic, commercial, and fun working atmosphere.
- You are one of the pioneers of a new and cutting edge Intrepid product underpinned by strong tech. You have a key position in the Intrepid Insights team working on a unique product solving complex data challenges.
- Ample opportunity for personal and professional development, both on the job and through regular training (Ecommerce topics, technical skills, soft skills and leadership training) made available on our proprietary learning platform Intrepid University
- You will work with many brilliant co-workers who are movers and shakers of the industry, as well as with leading brand and ecosystem partners across all categories to shape their presence across all ecommerce platforms in the years to come, and will have a broad view on the latest developments in the South East Asian e-commerce ecosystem
- Note: we will not be accepting any unsolicited resumes or CVs from headhunting or recruitment agencies at this point. Any CVs or profiles shared with us will not be entertained, and in the event of dispute, we will not be liable for any material compensation to third parties_

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