Operations Team Leader
5 months ago
**Overall Role Purpose**
Ensure that all shipments - Inbound, Outbound and Transit - are processed in comply with GSOP, DHL Network standards and Local requirement to meet customer satisfaction.
**Accountabilities**
- Assist in ensuring operational practices and procedures are carried out effectively
- Process material upon receive and make sure material is available for next movement connection
- Ensure accurate sorting and optimum loading of all inbound & outbound shipments
- Monitor and properly use operations related equipment to suffice daily usage
- Expand knowledge of other roles within Operations in order to carry out these functions through a rotational shift mechanism.
- Monitor and control team performance
- Support supervisor in manpower planning and rotation plan
- Coach team members in technical knowledge in each zone
- Support supervisor by coordinating and communicating between supervisor and team members about concerned issues
**Qualifications**:
- Bachelor Degree in any fields
- 5 years in warehouse operation/cargo operation preferably within transportation or logistics industry. Experience in leadership role is advantage
- Leadership and people management skills
- Logical thinking, problem solving and decision-making skills
- Proven organization and time management skills
- Interpersonal and communication skills
- Able to communicate English
- Software skills (Word, Excel, PowerPoint, etc.)
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