Exhibition Guide

Responsibilities for the position of Exhibition Guide at the Mystic Universe exhibition:
1. Conducting excursions:

- Organizing and conducting excursions for various groups of visitors (individual and group tours, VIP guests, student groups).
- Developing and adapting various types of excursions (by topic, age category, visitor interests).
- Immersing visitors in the concept of the exhibition, explaining the ideas and technologies used in the project, including 360-degree projections and immersive installations.

2. Language support:

- Conducting excursions in English and Thai. -Knowledge of the Chinese language is a big advantage.
- Assistance with the translation of texts from English to Thai for social networks and other materials upon request.

3. Content development:

- Participating in writing texts for social networks, news publications and marketing materials related to the exhibition.
- Collaboration with the SMM team and copywriters to develop unique content that reflects the essence of the exhibition.

4. Video content creation:

- Participation as a speaker in creating content for social networks.

5. Interaction with visitors:

- Coordination of the group during the excursion session
- Answering visitors' questions, helping to resolve any conflict situations or difficulties.
- Ensuring a high level of service for an international audience, including special requests and requirements.

6. Coordination with other departments:

- Interaction with the creative and marketing teams to ensure the relevance of excursions and information content.
- Support the exhibition administration in organizing work and making suggestions for improving the tour processes.

7. Training and development:

- Continuously studying new aspects of the exhibition and related technologies.
- Developing professional skills to improve the quality of excursions and communication with visitors

**Qualifications**

Minimum Requirements:
1-Language:

- Fluent in English and Thai (written and spoken).
- Basic understanding of translation principles (English to Thai).

2-Education:

- Degree in art, history, tourism or related field is a plus (or equivalent practical experience as a guide or in tourism).

3-Communication Skills:
Excellent oral communication skills to conduct tours and interact with an international audience.

Ability to tailor explanations and presentations to different types of visitors (age, interests, etc.).

4-Experience:

- At least 1-2 years of experience as a tour guide, customer service specialist or in a similar public role.
- Familiarity with immersive exhibitions or multimedia art events.

5-Problem Solving Skills:

- Ability to resolve conflicts and resolve visitor issues calmly and effectively.

Ideal Requirements:
1-Language Proficiency:

- Fluent in English, Thai, and Chinese (written and spoken).
- Proven experience translating documents and assisting with multilingual communication.

2-Advanced Education:

- University degree or specialized coursework in art, digital media, cultural studies, or a related field.

Experience in digital art, multimedia, or interactive installations is a plus.

3-Extensive Experience:

- 3+ years of experience as a guide at exhibitions, museums, or cultural institutions with a focus on immersive technology or digital art.
- Experience working with a diverse audience, including VIP clients and international visitors.

4-Content Creation Skills:

- Previous experience in social media content creation, especially in an arts or technology setting.
- Confidence to act as a speaker in video content for marketing or educational purposes.

5 - Strong collaboration skills:

- Experience collaborating with marketing, creative and administrative teams to enhance the visitor experience.
- Ability to contribute to the development of new tour formats and content that align with the evolving objectives of the exhibition.

ประเภทของงาน: งานประจำ

ชำระเงิน: ฿18,000.00 - ฿25,000.00 ต่อเดือน