Field Service Scheduler
2 weeks ago
**About the Job**
**For our people, passion isn’t just a buzzword.**
It’s easy to stay driven when you do something important. At Marel, we are looking for Field Service Scheduler based in Bangkok, Thailand. In this role, you will need to manage scheduling, re-scheduling, updating and communicating the field service activity schedule in an efficient, timely and accurate manner for service team in Asia.
**Who We Are**
Marel is the leading global provider of advanced processing systems and services to the poultry, meat and fish industries. In partnership with the most forward-thinking food processors in the world, Marel is transforming the way food is processed. Our vision is of a world where quality food is produced sustainably and affordably. Our team comprises more than 7.500 employees worldwide, offices and subsidiaries in 32 countries across six continents
Scope and Authority
The Field Service Scheduler is responsible for scheduling, re-scheduling, updating and communicating the field service activity schedule in an efficient, timely and accurate manner. The Field Service Scheduler will ensure:
- Close cooperation with relevant stakeholders like Project Management, Customer Support Management, Technical Support, FSE Planner and the FSE.
- Close cooperation with Project Manager/Coordinator to ensure scheduling is in line with the delivery of equipment.
- Close cooperation with Customer Support Coordinator to ensure scheduling is in line with the delivery of spare parts.
- To reserve capacity for all field service activities, both pro-and re-active.
- To schedule FSEs to fulfill the work orders that have been created in line with local laws, regulations and work-life balance. To monitor the status/progress of the requests and act quickly upon changes.
Main Tasks
- Schedules FSE’s according to work order requirements, location and severity
- Identifies resource needs/shortage/excess and involve relevant stakeholders, to find the optimal solution
- Informs stakeholders about changes/issues to the scheduling process
- Updates and manage the service schedule in a timely and accurate manner
- Ensures balanced, effective and efficient use of resources (customer, FSE and organization)
- Provides to Field Service Manager an up-to-date overview of scheduled/available Field Service Engineer hours/capacity
- Work with Field Service Manager to ensure Field Service Engineers’ training needs, Skills and Skill Level are up to date
Skills and Abilities
- Ability to execute agreed tasks and deadlines against performance criteria (KPI).
- Ability to work closely with a pool of Field Service Engineers and understand the dynamics and capabilities of the team.
- Stakeholder handling skills and social perceptiveness.
- Guidance and motivation of people, gaining commitment from both internal and external colleagues.
- Process and manage multiple schedules simultaneously
- Process driven and IT literate.
- Clever decision maker in fast pace environment
- Good grammar and communication skills
Education, Knowledge, and Experience
- Bachelor Degree or other relevant educational background
- 3+ years of experience with operations management and/or field service scheduling
- Knowledge of Service Administration processes, preferably in a Sales or Service environment.
- Strong logistics and planning background.
- Excellent English skills, both written and verbal
- Experience with and comfort working in a multi-cultural, multi-discipline organization is an advantage
Commitment to Global Safety
As a Marel employee you are expected to respect internal rules and actively contribute to the delivery of the corporate Safety policy and guidance to ensure Marel is a safe place to work.
Marel Vision and Values
In partnership with our customers we are transforming the way food is processed. Our vision is of a world where quality food is produced sustainably and affordably. Marel’s core values are: Unity, Innovation and Excellence.
LI-PS1
LI-Hybrid
-
Regional Field Service Manager
2 weeks ago
กรุงเทพมหานคร, Thailand Epoch Recruitment Full timeBangkok, Bangkok Metropolis Permanent This market leading global organization within the advanced food processing equipment industry has grown rapidly within the Asia & Oceania region. Currently based in 13 countries within the region they are an organization that invests heavily in their people including training initiatives within their European head...
-
Field Service Coordinator Ii
1 week ago
กรุงเทพมหานคร, Thailand Solar Turbines Full timeCareer Area: Administrative Support **Job Description**: Job Purpose The Field Office Coordinator position is responsible for the management and coordination of a broad range of field office activities of considerable complexity, in support of the district business goals and objectives. Dimensions The FOC II support revenue recognition by processing work...
-
Project Scheduler
2 weeks ago
บางรัก, กรุงเทพมหานคร, Thailand Thai Kajima Co.,Ltd Full timeThe Project Scheduler will work closely with project management, setting tasks and monitoring the execution of project timelines. To ensure success, project scheduler should possess solid construction knowledge and extensive experience in schedule planning and management. Work Responsibilities - Consulting with project management and technical experts to...
-
Field Sales Service
1 week ago
กรุงเทพมหานคร, Thailand PRTR Full timeThe client manufactures and distributes analytical instruments and reagents used to test the quality of water and other liquid solutions. **Duties and Responsibilities**: - Developing the service business and achieving high growth of service revenue in Thailand. - Meeting customers to understand their needs/requirements and proposing service solutions...
-
Executive, Scheduling
2 weeks ago
กรุงเทพมหานคร, Thailand Thai AirAsia Co., Ltd. Full timeRevise the operating schedule in line with the change of business requirements with the assistance of Manager. Allocate aircraft with optimized schedule to achieve savings in number of aircraft time, optimize ground time and maximize aircraft utilization. Ensure all statutory requirements are complied with & operational constraints are met. Complete...
-
Field Activity Team Leader
3 weeks ago
กรุงเทพมหานคร, Thailand Advanced Info Service Plc. Full timeJob Posting Location Bangkok Job Summary วางแผนการทำงานและประสานงานกับส่วนขายและส่วนการตลาด เพื่อให้การทำงานภาคสนาม มีประสิทธิภาพ...
-
Crew Scheduling Officer
2 weeks ago
กรุงเทพมหานคร, Thailand AirAsia Full time**Job Description**: - Managing crew member schedules to ensure that workers have adequate time off between shifts - Communicating with crew members regarding their schedules and providing feedback on their performance - Maintaining crew member records by updating information such as addresses and contact information - Coordinating with supervisors to...
-
Scheduling Coordinator
1 week ago
กรุงเทพมหานคร, Thailand Agilent Technologies Inc. Full timeUsing thorough understanding of the support organization’s activities, provides support to support professionals and management for any of the following responsibilities: document creation for support organization or external customers, call management, office automation assistance and remote team support. Responds to customer inquiries and acts as...
-
Field Service Coordinator
1 week ago
กรุงเทพมหานคร, Thailand Baker Hughes Full time**Job Requirements**Field Service Coordinator - Completions** **_At Baker Hughes we are always searching for great talent. While we may not have a specific job for you today, we want to know about you when we do. As actual openings become available, you may be contacted to discuss a potential opportunity._** Do you enjoy being part of team that provides...
-
Network & Regulatory Scheduling Executive
2 weeks ago
กรุงเทพมหานคร, Thailand AirAsia Full time**Job Description**: - Revise the operating schedule in line with the change of business requirements with the assistance of Manager - Allocate aircraft with optimized schedule to achieve savings in number of aircraft time, optimize ground time and maximize aircraft utilization. - Ensure all statutory requirements are complied with & operational constraints...
-
Associate Technician Field Ops
4 weeks ago
กรุงเทพมหานคร, Thailand SITA Switzerland Sarl Full timeDescription: **Associate Technician Field Ops** As Associate Technician Field Ops you will assure SITA's competitive strength and business growth through the provision of the highest quality technical Service Operations to SITA customers. Perform all Service Operations activities according to SITA standards and procedures maximizing customer satisfaction by...
-
Programmer Analyst
7 days ago
กรุงเทพมหานคร, Thailand Advanced Info Service Plc. Full timeTo problem-Solving (Corrective, Detective, and Preventive) for Corporate Application. To analyze and Improvement of fault management. To release automated script and job monitoring for fault and abnormal data. To Enable learning to be multi-skill (System Admin & DBA). Qualifications Bachelor's Degree in Computer Engineering, Computer Science, IT or in a...
-
IT Analyst
1 week ago
กรุงเทพมหานคร, Thailand Advanced Info Service PCL. (AIS) Full timeAct as a system operation engineer specializing in VAS (Value-Added Services). Implement and maintain systems dedicated to VAS operations. Address performance faults and conduct initial troubleshooting as necessary. Monitor network and service performance to ensure optimal functionality. Perform system monitoring and troubleshoot to handle customer...
-
Supervisor, Fn Scheduling
7 days ago
ประเวศ, กรุงเทพมหานคร, Thailand Pandora Jewelry Full time**KEY OBJECTIVES**: - Create Finishing plan in weekly and daily production schedules that align with customer requested date and quantity and Production requirement to achieve process efficiency and productivity. - Follow up adherence to plan and take action to deliver according to plan. - Collaborate effectively and build strong relationships with...
-
Field Service Representative
2 weeks ago
กรุงเทพมหานคร, Thailand Solar Turbines Full timeCareer Area: Manufacturing & Supply Chain **Job Description**: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We...
-
Field Sales
2 weeks ago
กรุงเทพมหานคร, Thailand RGF Full time**Job Detail**: - Field Sales (25K-50K) (SDG-93532) - พนักงานขายภาคสนาม- - Visit clients regularly (50% up of working hour will be outside the office) - Develop effective sales strategies and present to management - Negotiate about the price, schedule and specification - Get requirements from clients to prepare necessary...
-
Field Service Manager
3 weeks ago
กรุงเทพมหานคร, Thailand Siemens Energy Full time**A Snapshot of Your Day**: With a steady growth in our industrial turbine fleet in Thailand we’re now expanding our team of field service engineers and to manage that expansion we are looking for Commissioning Engineer and Inspector manager. **How You’ll Make an Impact**: - Manage, coach, and develop a local team of 20-30 Field Service Engineers,...
-
Field Activity Staff
4 weeks ago
กรุงเทพมหานคร, Thailand Advanced Info Service Plc. Full timeJob Posting Location Bangkok Job Summary ดูแลการตกแต่งร้านค้า ARS ในภาพลักษณ์ของบริษัทฯ รวมถึงการติดตั้งและวางสื่อผลิตภัณฑ์ และสื่อส่งเสริมการขาย ณ...
-
Workforce Management Scheduling
2 weeks ago
กรุงเทพมหานคร, Thailand Agoda Full time**About Agoda** Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 2.5 million accommodations globally. Based in Asia and part of Booking Holdings, our 4,000+ employees representing 90+ nationalities foster a work environment rich in diversity,...
-
Customer Service
3 weeks ago
กรุงเทพมหานคร, Thailand Bureau Veritas Full time**Job Descriptions** - Coordinating with clients to submit their document for reviewing prior to the inspection - Coordinating with Auditors/Inspectors or Technical Officer for any technical issue related to the Audit/Inspection Program - Scheduling the Audit/Inspection Program of all activities, including handling logistics arrangement for...