Aftersales Dispatcher Supervisor
3 weeks ago
วันนี้
- คุณสมบัติพื้นฐาน
- งานประจำ- 3 - 5 ปี- กทม. (หนองจอก)- ปริญญาตรีหรือสูงกว่า- สามารถเจรจาต่อรองได้- หน้าที่และความรับผิดชอบ
- Provide after-sales senice support to customers with sense of urgency, prioritize obligations and deadlines
- Coordinate with multiple internal teams throughout the life of onboarding tasks
- Coordinate with Sales / TSS (Technical Sales Support) to understand the scope of work and follow up all technical information / documentation to be completed
- Coordinate with Dispatcher for planning service assignments to support customer requirement
- Coordinate with Service teams for the job assignment, i.e., sites location, contact person, sites regulation and scope of work with completed technical information / documentation
- Coordinate with customers for service schedule, sites & safety regulation, submit necessary documentation as requested and confirm the worksites readiness for specific tasks
- Coordinate with SCM (Supply Chain Management) in case of needed, i.e., sub-contractor, transportation, additional spare parts, consumable material, etc.
- Follow up the result / report from Service teams and submit customers to completed the tasks
- Managing, planning, organizing and monitoring schedule of after-sales service jobs
- Technical discussion with customer and internal teams including KSB Oversea factories
- Any other ad-hoc task as assigned from the superior from time to time
- คุณสมบัติ
- Male or Female, age around 25-35 years old
- At least Bachelor's Degree in Mechanical, Mechatronic, Electrical, Industrial or Chemical Engineering
- At least 3 years in Aftersales support, Technical Sales Support or Project Management in related business
- Knowledge and experiences in the industrial pumps and any rotating equipment would be highly preferable
- Good command of written and spoken English
- Good interpersonal and communication skills
- Good analytical skills with great sense of urgency and service mind
ดูคุณสมบัติเพิ่มเติม
- สวัสดิการ
- 5 working days per week (8.30 am - 5.00 pm)
- 6-25 days of vacation
- Car insurance allowance
- Dental expense insurance
- Guarantee bonus plus performance based pay bonus
- IPD & OPD medical insurance
- International working atmosphere and happy workplace
- Life & accident insurance
- Meal allowance
- Mileage gasoline allowance
- Mobile phone allowance
- Provident fund 7%
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