Application Analyst

5 months ago

สาทร กรงเทพมหานคร, Thailand ATA IT Full time

**Main objectives and Summary**

You will be working within a team performing web developments for HQ company, National Bank of Canada.
- Ensure level 1 and level 2 support resources are informed of new functionalities and releases
- Coordinate between stakeholders to ensure everyone (including the end user) is informed of issues, including impact, severity, and priority.
- Oversee and assign defects to the appropriate backlog and monitor the number of defects in Production by severity.
- Contributes to the execution of service desk processes, consistently improving the efficiency and efficacy of the support structure.
- Understand end-to-end monitoring and alerting on all critical aspects to ensure SLAs and ensure there are proactive notifications of possible issues for all systems; particularly with AWS, Datadog and Splunk.
- Identifying and raising risks, issues and impediments facing the team in its work, and make recommendations for resolution.
- Contributes to the resolution of tickets and issues raised by customers.
- Contributes to the execution of manual tasks, specifically data loads/extracts, corrections and manipulations.

**Mandatory**
- Bachelor’s Degree or higher in Computer Science, Computer Engineering, Information Technology, or Computer related field
- Able to write SQL query.
- Ability to monitor and control progress against action plans and process documentation.
- Knowledge of ITSM principles.
- Experience with complex integration and data migration principles, such as use of APIs and ETLs.
- Analytical, problem solving, communication and interpersonal skills.
- Knowledge of software development lifecycle, DevOps principles, and Agile methodology.
- Able to attend late night meeting every day with flexible working hour
- Fluent in written and spoken English.

**Nice to have**
- Previous experience working with a Western company.
- Previous experience working with remote team.
- Experience in Level 2 and/or level 3 support.
- Knowledge of SQL, JIRA and Confluence.
- AWS and ITIL Certifications.

**What you will get from ATA IT**
- 14 days’ vacation in the first year
- Health insurance for staff & families
- Life insurance
- Dental fees for staff & families
- Provident fund
- Monetary Assistance (Childbirth, Funeral, Basket Visit)
- Annual Party
- Annual Health check
- Monthly Activities
- Staff Birthday & Company Activities
- Social discussion & sharing knowledge.
- Multi-national company with flexible working hours, but professional company culture
- Hybrid work from home policy

  • Application Support Analyst

    2 months ago

    ยานนาวา, กรุงเทพมหานคร, Thailand กลุ่มบริษัท ซีดีจี Full time

    รายละเอียดงาน **รูปแบบงาน **:งานประจำ**จำนวนที่รับ **:2 ตำแหน่ง**สถานที่ปฏิบัติงาน **:กรุงเทพมหานคร(เขตยานนาวา)**เงินเดือน(บาท) **:26,000 -...

  • Application Designer

    6 months ago

    กรุงเทพมหานคร, Thailand JST Group Full time

    **Job Title**: Application Designer (System Analyst) **Positions Available**: 2 **Location**:BTS Ploentchit, Bangkok **Salary**:~**153K THB per month, depending on experience **Type**:6-12 months contract **Responsibilities**: - Analyzing an organization and designing its processes and systems. - Assessing the business model and its integration with...

  • System Analyst

    2 months ago

    จตุจักร, กรุงเทพมหานคร, Thailand lansing business system Full time

    รายละเอียดงาน **รูปแบบงาน **:สัญญาจ้าง**จำนวนที่รับ **:ไม่ระบุ**สถานที่ปฏิบัติงาน **:กรุงเทพมหานคร(เขตจตุจักร)**เงินเดือน(บาท) **:40,000 -...

  • Application Support

    5 months ago

    กรุงเทพมหานคร, Thailand PRTR Full time

    More than just a recruitment company. At PRTR, we have been a part of our customer's success for 30 years as their total HR solutions partner. With 550 dedicated professionals and over 15,000 outsourced staff, we will continue to carry out our mission to develop a better career, a better life, and a better society, and thrive to become the No.1 people...

  • System Analyst

    5 months ago

    สาทร, กรุงเทพมหานคร, Thailand Reeracoen Thailand Full time

    **Overview**: **Salary**: 50,000 THB ~ 70,000 THB**Industry**: Software, Consulting- We are a financial technology start-up, developing a digital bank platform. - You will be a member of an agile team building the digital bank platform.- - Analyze business requirements and create functional specifications, from architecture down to database schema and...

  • IT Application

    5 months ago

    บางรัก, กรุงเทพมหานคร, Thailand Finansia Digital Asset Company Limited Full time

    แชร์ เก็บงาน พิมพ์งาน ร้องเรียน สมัครงาน IT Application / Application Owner รับสมัครด่วน สถานที่ปฏิบัติงาน : กรุงเทพมหานคร(เขตบางรัก) สาขาอาชีพหลัก :...

  • Application Support Analyst

    5 months ago

    กรุงเทพมหานคร, Thailand Amaris Consulting Full time

    **Who are we?**: **Amaris Consulting** is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1,000 clients across the globe, we have been rolling out solutions in major projects for over a decade - this is made possible by an international team of 7,500 people spread across 5 continents and more than 60...

  • Application Support Analyst

    5 months ago

    กรุงเทพมหานคร, Thailand amaris Full time

    Job description **Responsibilities**: User support and assistance with Banking Applications both in technical and functional Gather requirements from users and relevant authorities Translate the functional or technical specification Prepare architectural diagram Work closely with users to create test data and conduct functional testing by creating test...

  • Business Analyst

    5 months ago

    กรุงเทพมหานคร, Thailand Greenline Synergy Full time

    Job Detail Job Title - Business Analyst Career Area - Application Development Location - Samitivej Srinakarin Hospital **Responsibilities**: - Requirement gathering and analyze the requirement with business user. - Understand and use requirements management tools or project and defect management tools effectively. - Discuss, extract, and consolidate all...

  • Application Support

    7 months ago

    กรุงเทพมหานคร, Thailand PRTR Full time

    The expectation for this position is being strong in Web & Mobile Application addition, you have good English skills. **Responsibilities** - Monitoring Services, informing and recording issues into the system. - Coordinating with third parties or in-house teams for solutions within SLA time. - Analyzing issues and being able to propose...

  • Business Analyst

    5 months ago

    ปทุมวัน, กรุงเทพมหานคร, Thailand Siam Piwat Co., Ltd. Full time

    Mobile Application. Application Design. **Responsibility**: Understand what stakeholders need, business analyze and design following requirement and transform to technical solution, and pass these requirements to the developers. Communicate with Technical team to generate work pipeline, process timeline following targets. Coordinate with both stakeholders...

  • System Analyst

    5 months ago

    ปทุมวัน, กรุงเทพมหานคร, Thailand Siam Piwat Co., Ltd. Full time

    System Analyst. Web Application. Application Design. **Responsibility**: Understand what stakeholders need, business analyze and design following requirement and transform to technical solution, and pass these requirements to the vender/developers. Communicate with Technical team to generate work pipeline, process timeline following targets. Coordinate with...

  • System Analyst

    5 months ago

    ปทุมวัน, กรุงเทพมหานคร, Thailand Siam Piwat Co., Ltd. Full time

    System Analyst. Web Application. Application Design. **Responsibility**: Understand what stakeholders need, business analyze and design following requirement and transform to technical solution, and pass these requirements to the vender/developers. Communicate with Technical team to generate work pipeline, process timeline following targets. Coordinate with...

  • Business Analyst

    1 month ago

    ปทุมวัน, กรุงเทพมหานคร, Thailand Siam Piwat Co., Ltd. Full time

    Understand what stakeholders need, business analyze and design following requirement and transform to technical solution, and pass these requirements to the developers. Communicate with Technical team to generate work pipeline, process timeline following targets. Coordinate with both stakeholders and the development team whenever a new feature or update is...

  • System Analyst

    6 months ago

    ปทุมวัน, กรุงเทพมหานคร, Thailand บริษัท แอซเซอร์คอมพิวเตอร์ (ประเทศไทย) จำกัด Full time

    System Analyst (SA) รับสมัครด่วน สถานที่ปฏิบัติงาน : กรุงเทพมหานคร(เขตปทุมวัน) สาขาอาชีพหลัก : ไอที สาขาอาชีพรอง : System Analyst(SA) รูปแบบงาน :...

  • Business Analyst

    3 months ago

    ปทุมวัน, กรุงเทพมหานคร, Thailand Siam Piwat Co., Ltd. Full time

    Understand what stakeholders need, business analyze and design following requirement and transform to technical solution, and pass these requirements to the developers. Communicate with Technical team to generate work pipeline, process timeline following targets. Coordinate with both stakeholders and the development team whenever a new feature or update is...

  • Business Analyst

    5 months ago

    กรุงเทพมหานคร, Thailand Greenline Synergy Full time

    Job Detail Job Title - Business Analyst (IT or Pharmacist background) Career Area - Application Development Location - Samitivej Srinakarin Hospital Responsibilities: - Requirement gathering and analyze the requirement with business user. - Understand and use requirements management tools or project and defect management tools effectively. - Discuss,...

  • IT Solutions Associate

    5 months ago

    กรุงเทพมหานคร, Thailand Thai Beverage PCL Full time

    Database Website. Application Solution. Business Analyst System Analyst. Key Responsibilities(หน้าที่ความรับผิดชอบหลัก). ศึกษาความต้องการทางธุรกิจ...

  • Programmer Analyst

    5 months ago

    กรุงเทพมหานคร, Thailand AIS Full time

    Become a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams. Job Posting Location Bangkok Job Summary **Job Description**: Job Responsibilities - Analyze business requirements and create functional specifications, from architecture down to database schema and software...

  • Data Analyst

    3 months ago

    ตลิ่งชัน, กรุงเทพมหานคร, Thailand บริษัท แมส ช้อยส์ คอร์ปอเรชั่น จำกัด Full time

    Data Analyst รับสมัครด่วน สถานที่ปฏิบัติงาน : กรุงเทพมหานคร(เขตตลิ่งชัน,เขตบางพลัด,เขตบางแค,เขตทวีวัฒนา,เขตบางกอกน้อย) สาขาอาชีพหลัก :...