Front Office Manager
5 months ago
**Job Description**:
- Oversee the performance of the rooms division' guest services.
- Driving a high performance culture, setting clear expectations, empowering your team and holding them accountable.
- Lead the performance of the Front Office team ensuring it is effectively managed through focus on colleague training, problem resolution, coaching, succession planning and accountability.
- Develop relationships with return guests, group contacts and other guests in order to provide personalized services.
- Maximize rooms revenue through participating in yield management meetings and implementing supporting agreed upon Revenue Management strategies and practices.
Work Experience
- 3 to 5 years’ experience in in related field, preferable within Asia.
- Excellent interpersonal and communications skills
- Analytical skills, strength as a developer and a leader of others, creativity, and strong planning skills are essential for this position.
- Cope well under pressure and are confident to handle crisis situations
- Fluent in Thai and English is preferred.
**Benefits**:
- Employee benefit card offering discounted rates in Accor Hotels worldwide.
- Develop your talent through learning programs by Academy Accor.
- Opportunity to grow within the property and across the world.
- Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities.
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