Senior Manager, Performance

6 months ago


กรงเทพมหานคร, Thailand DHL Full time

**Role Purpose**:
**Employee Opinion Survey (EOS)**
- Administer EOS process within the country according to global / regional guideline and timeline (e.g. Orgmapper set up survey ordering, survey period administration, reporting and EOS Follow Up)
- Conduct pre survey briefing and post survey result announcement for better communication and increasing transparency
- Lead the EOS Follow Up process after the EOS result released. Gather feedback and set up action plan for next year

**HR Quality Survey (HRQS)**
- Manage the HRQS for HR within the country, including nomination process, communication, data and reporting, in liaison with the global / regional Performance & Programs teams
- Lead the HRQS follow up after the HRQS result released. Gather feedback and set up action plan for next year

**Employee Recognition Events**
- Coordinate the regional flagship recognition event Employee Of the Year (EOY)
- Manage the quarterly Regional "Can Do Award" and quarterly "Long Service Award"
- Lead the biannual "Appreciation Week" within the country including implementation plan, coordinating the delivery of gifts and post event communication
- Lead all country-wide employee engagement activities and events

**HR Awards and recognition**
- Ensure proper tracking and communication of key external best employer awards
- Coordinate internal HR awards (Best-in-Class HR/Top HR initiative/Corporate Awards)

**HR KPI reporting**
- Work with Finance team and Regional Office to generate country HR reports (e.g. HR SRP)
- Perform data analysis to assist business decision and strategy
- Provide HR Analytics data from various source to generate HR Analytics Dashboard and HR KPI presentations

**HR Data and Systems**
- Ensure proper HR data maintenance in HR People+
- Collaborate with all HR functions in HR system implementation and transition

**HR Communication**
- Lead and manage HR Communication for all HR Functions
- Lead Country Kick On and Quarterly Townhall meeting including organizing, content, and communication

**Smart Connect & Digitalization**
- Lead and manage Smart Connect Platform including content publication, user onboarding and troubleshooting, testing and implementing new Smart Connect Functions
- Maximize various HR Digital communication platform including Smart Connect, Digital Signage, etc.
- Being a center of expertise in HR Digitalization

**ESG**
- Lead HR programs related to Connecting People and Improving Lives including DHL's Got Heart, DHL Tamdee
- Lead HR programs related to DEIB including IWD, DEIB Week, Pride Month, etc.
- Lead country-wide communications on Compliance

**Health and Wellbeing**
- Promote Health and Well-being Program to contribute to Global Health and Well-being annual program rating
- Regularly rollout Health and Well-being initiatives for various stage of employees
- Bachelor Degree
- 6 - 8 years relevance experience
- Fluent in English (Both of Written & Spoken)
- Strong HR Fundamental Knowledge and HR Digitalization
- Good at Project management and vendor management
- Has leadership experience with outstanding Respect and Result
- Experience gained in MNC is highly preferable



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