Product Manager of Chat&ai

5 days ago


กรงเทพมหานคร, Thailand American Express Global Business Travel Full time

Job Overview

AmexGBT is a leader in the industry for its Chat capabilities. AmexGBT provides travelers access to a wide range of user and enterprise chat channels, and it has also deployed 30SecondsToFly A.I., the leading travel company in the Chat space which become part of GBT in 2020. The A.I. works together with our travel agents to provide a faster and more personalized service.

Job Responsibilities
- Conduct business analysis and research to identify key metrics and opportunities for improvement across the portfolio
- Develop processes and procedures to ensure solutions meet business needs and strategic goals
- Consult with key stakeholders to determine business objectives and success factors
- Document business requirements, functional requirements and other requirements
- Work with information technology professionals to develop solutions that meet business requirements
- Assist in finding areas where we can streamline processes and communicate with key stakeholders
- Present findings and recommendations to stakeholders

Job Qualifications
- Open to travel and eligible to obtain business visas to USA, Mexico, UK, France and Thailand.
- Agile self-starter with positive attitude and willing to learn new concepts
- Strong problem-solving skills
- Excellent communication and analytical skills
- Experience in project management
- Strong proficiency in Microsoft Excel and Power Point
- Data visualization and data analysis experience
- Experience with project management tools such as JIRA, Trello, Notion and Confluence

Location

Thailand - Bangkok - We Work Thonglor

It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

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