Executive Housekeeper
2 months ago
Executive Housekeeper
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
The Executive Housekeeper oversees all housekeeping and laundry operations, coordinating with other departments for a smooth operation.
**What will I be doing?**
As the Executive Housekeeper, you will be responsible for performing the following tasks to the highest standards:
- Institute department SOPs and P&P.
- Direct the activities of housekeeping’s daily operation, maintain and improve high cleaning standards of guestrooms and public areas.
- Extend courteous service to guests.
- Establish training programs, methods and procedures for team members’ development.
- Oversee departmental training programs and revise relevant manuals as necessary.
- Work our balanced working schedules for team members and maintain close payroll control to meet budget.
- Evaluate the performance of assigned team members from time to time.
- Listen to team members’ problems and assist / help to solve them.
- Regularly inspect vacant and occupied guestrooms to ensure cleaning standards are kept.
- Inspect guestroom floors, back of house, offices and public areas to ensure they are cleaned and well maintained.
- Supervise daily laundry operations, including the handling of guest laundry, uniform, linen and cost control, etc.
- Hold daily briefings with managers and supervisors, to inform them of daily VIP arrivals, guests’ complaints and special assignments etc.
- Conduct regular Housekeeping communication meetings to discuss team members’ feedback, rectifying errors for improvement, communicating all special instructions and happenings within the hotel, other than the morning briefings.
- Attend related meetings to exchange ideas for constructive improvement of hotel operation and keep others informed of Management’s decisions.
- Maintain effective communication with the Engineering team on repairing and maintaining guestrooms, ensuring that rooms are in good condition at all times.
- Consult with the Front Office regarding room blocking for special repairing or deep cleaning and return them for sale at promptly.
- Prepare, plan and present the annual uniform budget, annual housekeeping FF&E and operating equipment budget to the Director of Operation.
- Make sure all purchased items are inspected for assurance quality and quantity, department expenses are in control and meet hotel’s budget.
- Meet with suppliers or external consultants to be up to date with the newest cleaning materials and equipment.
- Adhere to the hotel’s security and emergency policies and procedures.
- Perform any duties assigned by the Management team deemed necessary.
- The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
**What are we looking for?**
An Executive Housekeeper serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- At least 2 years of experience as an Assistant Executive Housekeeper.
- Responsive and customer focused.
- Able to drive excellence as well as routine work.
- Communicate effectively and clearly.
- Able to adapt work style and ethics appropriately.
- Positively listen to others and consider their concerns.
- Good written and verbal skills.
- Possess strong training, leadership and people management skills.
- Guest oriented and able to confidently build and exceed service standards.
- Strong interpersonal skills and possess an attention to details.
- Good knowledge of all housekeeping areas, i.e. guest floors, public areas and laundry operation basics.
- Fluency in spoken English, advantageous.
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospi
-
Assistant Executive Housekeeper
7 months ago
กรุงเทพมหานคร, Thailand MINOR Hotels Full timeThe role of an Assistant Executive Housekeeper is to support the Executive Housekeeper in all duties of the housekeeping operation. You will coordinate, schedule and supervise the housekeeping team, carry out inspections to ensure proper cleaning is being done, and manage the inventory of all cleaning supplies. You will provide on-the-job training, and...
-
Executive Housekeeper
5 months ago
กรุงเทพมหานคร, Thailand SO Bangkok Full time**Job Description**: The Executive Housekeeper is responsible for giving direction to the entire housekeeping and laundry operational departments. The Executive Housekeeper is responsible for continuously focusing on quality and contributing to hotel profitability through effective cost controls. They must achieve guest satisfaction targets and team member...
-
Assistant Executive Housekeeper
7 months ago
กรุงเทพมหานคร, Thailand Hilton Full timeAssistant Executive Housekeeper An Assistant Housekeeper is responsible for assisting with overseeing housekeeping operations to deliver an excellent Guest and Member experience while monitoring housekeeping standards and assisting the Executive Housekeeper. **What will I be doing?** As an Assistant Housekeeper, you will be responsible for assisting with...
-
Executive Housekeeper
5 months ago
กรุงเทพมหานคร, Thailand Aman Group Sarl Full timeExecutive Housekeeper - Bangkok, Thailand - Housekeeping - 2084 **Job Description**: **AMAN** At Aman we are on a mission to create the world’s ultimate luxury lifestyle brand; hotels, resorts, experiences and products which transform our guests’ perspectives and daily lives. To achieve our ambitions, we capitalise on our unique combination of...
-
Executive Housekeeper
6 months ago
กรุงเทพมหานคร, Thailand MINOR Hotels Full timeAs the Executive Housekeeper, you will be responsible for one of the biggest departments in the hotel. Your influence on the team will ensure the delivery of an exceptional customer experience. You will be in charge of the entire housekeeping team and ensure due to your excellent knowledge and management skills that all guest rooms and public areas are...
-
Assistant Executive Housekeeper
7 months ago
กรุงเทพมหานคร, Thailand Hilton Full timeAn Assistant Housekeeper is responsible for assisting with overseeing housekeeping operations to deliver an excellent Guest and Member experience while monitoring housekeeping standards and assisting the Executive Housekeeper. **What will I be doing?** As an Assistant Housekeeper, you will be responsible for assisting with overseeing housekeeping operations...
-
Assistant Executive Housekeeper
7 months ago
กรุงเทพมหานคร, Thailand Anantara Full timeCompany Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...
-
Executive Housekeeper
6 months ago
กรุงเทพมหานคร, Thailand Hilton Full timeExecutive Housekeeper With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...
-
Executive Housekeeper
6 months ago
กรุงเทพมหานคร, Thailand Avani Full timeCompany Description Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter. **Job Description**: As the Executive Housekeeper, you will be responsible for one of the biggest departments in the hotel. Your influence on the team...
-
Executive Housekeeper
5 months ago
กรุงเทพมหานคร, Thailand Aman Full timeAman: At Aman we are on a mission to create the world’s ultimate luxury lifestyle brand; hotels, resorts, experiences and products which transform our guests’ perspectives and daily lives. To achieve our ambitions, we capitalise on our unique combination of world-class and diverse talent, unmatched design, and access to locations, cultures and...
-
Assistant Executive Housekeeper
6 months ago
กรุงเทพมหานคร, Thailand Mövenpick Hotel Sukhumvit 15 Bangkok Full time**Job Description**: - To assist the Executive Housekeeper in planning, organizing the overall public area, guestrooms, laundry and linen room operations as well as maintaining established standards according to our hotel - To assist the Executive Housekeeper in coordinating the Housekeeping operations on Guestrooms, as well as to maintain high quality...
-
Executive Housekeeper
5 months ago
กรุงเทพมหานคร, Thailand Hilton Full timeWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...
-
Housekeeping Supervisor
7 months ago
กรุงเทพมหานคร, Thailand MINOR Hotels Full timeThe Housekeeping Supervisor assists the Executive Housekeeper and Assistant Executive Housekeeper in ensuring the smooth operation of the department. The Supervisor needs to assign the team's daily duties and inspect work for adherence to prescribed standards of cleanliness. You will oversee the development of your team to ensure delivery of exceptional...
-
Housekeeping Supervisor
7 months ago
กรุงเทพมหานคร, Thailand MINOR Hotels Full timeThe Housekeeping Supervisor assists the Executive Housekeeper and Assistant Executive Housekeeper in ensuring the smooth operation of the department. The Supervisor needs to assign the team's daily duties and inspect work for adherence to prescribed standards of cleanliness. You will oversee the development of your team to ensure delivery of exceptional...
-
Assistant Housekeeper
1 month ago
กรุงเทพมหานคร, Thailand Hilton Full timeAssistant Housekeeper An Assistant Housekeeper is responsible for assisting with overseeing housekeeping operations to deliver an excellent Guest and Member experience while monitoring housekeeping standards and assisting the Executive Housekeeper. **What will I be doing?** As an Assistant Housekeeper, you will be responsible for assisting with overseeing...
-
Housekeeping Supervisor
7 months ago
กรุงเทพมหานคร, Thailand Avani Full timeCompany Description Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter. **Job Description**: The Housekeeping Supervisor assists the Executive Housekeeper and Assistant Executive Housekeeper in ensuring the smooth operation of...
-
Executive Housekeeper
2 weeks ago
กรุงเทพมหานคร, Thailand Marriott International, Inc Full time**Additional Information** **Job Number**24190272 **Job Category**Housekeeping & Laundry **Location**Marriott Executive Apartments Bangkok Sukhumvit 101, 3029 Sukhumvit Road, Bangkok, Thailand, Thailand, 10260 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Responsible for the daily shift operations of...
-
Executive Housekeeper
3 months ago
กรุงเทพมหานคร, Thailand MERCURE Full time**Company Description** Mercure Bangkok Makkasan Hotel for travellers looking for local and authentic experiences Conveniently located in the city center of Bangkok, Mercure Bangkok Makkasan is a 4-star hotel with easy access to the Bangkok Airport Link Makkasan Station and MRT Petchaburi. The hotel offers 180 rooms & suites designed with a modern style....
-
Housekeeping Supervisor
7 months ago
กรุงเทพมหานคร, Thailand Anantara Full time**Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...
-
Assistant Executive Housekeeper
2 weeks ago
กรุงเทพมหานคร, Thailand Hilton Full timeAssistant Executive Housekeeper (Pre-Opening Team) With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our...
