Service Delivery Technical Manager
5 months ago
**Service Delivery Technical Manager - Drilling & Completion Fluids**
**Do you enjoy providing an efficient service to our customers?**
**Are you a Service Delivery Technical Expert that is motivated to deliver?**
**Join our Drilling and Completion Fluids team**
Our Drilling & Completion Fluids business provides intelligent, connected technologies to support, monitor and control drilling processes. We provide innovative solutions across multiple geographies. Providing customers with the excellent solutions needed to reliably and efficiently improve their operations.
**Partner with the best**
A Service Delivery Technical Manager will lead a team focusing on driving technical service delivery productivity. You'll provide technical job planning, job optimization and on-demand support. You'll collaborate within the region to drive consistency and execution excellence, while maximizing the revenue, cost and cash collection.
As a Service Delivery Technical Manager - Drilling and Completion Fluids, you will be responsible for:
- Being accountable for product line service delivery performance within Thailand.
- Ensuring all activities are carried out in line with our non-negotiables and cultural pillars.
- Collaborating with other team members to understand activity forecast and verify appropriate resource mix to enable flawless execution and on-time delivery.
- Participating with in local business performance reviews meeting with key accounts and high impact incident response with local customers.
- Ensuring transactional discipline and adoption of managing the job cycle process and content to drive consistency and compliance.
- Identifying any gaps in local capabilities and develop improvement plans to ensure compliance with global standards.
- Assigning technical job planning and support resources to work with Service Delivery Coordinator to develop job programs in line with requirements.
**Fuel your passion**
To be successful in this role you will:
- Have Bachelor background related to Engineering or Scientific discipline, or relevant industry experience within product line.
- Have minimum of 5 years of experience in Field Service and at least 3 years of Technical Advising & Managing experience.
- Have direct experience and technical knowledge of Drilling & Completion Fluids.
- Have good business acumen, commercial savvy with good interpersonal and leadership skills.
- Show good problem-solving and analytical skills, with the ability to identify and implement improvements
**Work in a way that works for you**
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
- Normal office working hours (Monday - Friday, 8 AM - 5 PM). Flexibility can be discussed directly with your supervisor.
**Working with us**
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
**Working for you**
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
- Contemporary work-life balance policies and wellbeing activities
- Comprehensive private medical care options
- Safety net of life insurance and disability programs
- Tailored financial programs
- Additional elected or voluntary benefits
**About Us**:
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward - making it safer, cleaner and more efficient for people and the planet.
**Join Us**:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you Let’s come together and take energy forward.
Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
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