Operations Performance and Initiatives
6 days ago
FWD spans Hong Kong, Macau, Thailand, Indonesia, the Philippines, Singapore, Vietnam and Japan. In Thailand, established in 2012, FWD Thailand aims to provide customer-led insurance coverage whether it be savings, personal accident, retirement plans, or investment-linked insurance. Along with TMB, our bank partner and with over 900 staffs, we deliver fresh customer experiences and provide quality services to more than 900,000 customers nationwide.
FWD is a fresh insurance company for aspirational people who are looking forward to their lives ahead. We believe that life is all about living your passion and pursuing happiness; it’s our commitment to empower people to live their lives to the fullest everyday.
If you are looking for a company where can fuel your inspiration and cultivate your experience, join us on our exciting journey.
Job Purpose
The Operations Analyst who can review operational processes and make a variety of recommendations for improving efficiency and productivity. The incumbent will balance between driving critical initiatives (60%) and tracking operational performance to make recommendations to executive management about enhancing business processes and improvement quality of operation (40%).
Business As Usual
- Monitor and analyze operational performance and root cause analysis on shortfalls to provide insight and improvement opportunities
- Develop corrective actions and provide written and oral presentations to management on operational performance and issues
- Liaise with Operations managers to track all open issues, follow up and report issues status
Operational Initiatives
- Work on cross-functional teams to develop new process, implement operational improvement, and execute on projects
- Analyze business processes and model sophisticated problems and operational scenarios to develop business requirements
- Develop business cases with cost benefit analysis to managementImplement tracking mechanisms and performance scorecards
- Produce an ongoing set of reports to communicate the progress of responsible critical initiatives and quantify the financial implications of proposed strategies and recognize budget impact
-
Marketing Executive
3 weeks ago
กรุงเทพมหานคร, Thailand Glanbia Performance Nutrition Full timeJoin the worlds #1 Sports Nutrition brand! At Glanbia Performance Nutrition (GPN), our mission is to inspire people everywhere to achieve their performance and healthy lifestyle goals! We are a global leader in performance nutrition and have a portfolio of brands, including Optimum Nutrition (ON), BSN, Isopure. The Marketing Executive will be responsible...
-
Marketing Executive
2 weeks ago
กรุงเทพมหานคร, Thailand Glanbia Performance Nutrition Full timeJoin the worlds #1 Sports Nutrition brand! At Glanbia Performance Nutrition (GPN), our mission is to inspire people everywhere to achieve their performance and healthy lifestyle goals! We are a global leader in performance nutrition and have a portfolio of brands, including Optimum Nutrition (ON), BSN, Isopure. The Marketing Executive will be responsible...
-
Middle Mile Strategic Initiative
2 weeks ago
กรุงเทพมหานคร, Thailand Shopee Full timeDepartment Business Intelligence and Data Analytics - LevelEntry Level - LocationThailand - Bangkok The Business Intelligence and Data Analytics team plays a critical role in conducting close-loop data-driven business iterations. As business intelligence specialists and data analysts, our scope of work is not limited to just performance monitoring and...
-
Performance Management
1 week ago
กรุงเทพมหานคร, Thailand Shopee Full timeDepartment Operations - LevelExperienced (Individual Contributor) - LocationThailand - Bangkok The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and...
-
Lead Category Management Initiative
3 weeks ago
กรุงเทพมหานคร, Thailand Shopee Full timeDepartment Business Development and Partnerships - LevelExperienced (Individual Contributor) - LocationThailand - Bangkok The Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim...
-
Middle Mile Operation Lead
7 days ago
กรุงเทพมหานคร, Thailand Shopee Full timeDepartmentOperations- LevelExperienced (Team Lead)- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...
-
Strategic Business Initiative Manager
7 days ago
กรุงเทพมหานคร, Thailand AnyMind Group Full time**The Strategic Business Initiative Manager will serve as the key connector between internal teams, KOLs, and clients to ensure smooth collaboration, effective implementation, and continued innovation. This role will focus on developing processes, aligning benchmarks, and driving platform solutions to enhance efficiency and productivity across teams. The PIC...
-
Customer Performance Analyst
3 weeks ago
กรุงเทพมหานคร, Thailand Unilode Full time**About Unilode** **Position Overview** The Customer Performance Analyst (CPA) work alongside the APAC Customer Success Director (CSD) on tactical and strategic analytics which will include generating customer insights, working with Product Owners to facilitate any customer specific rollout of product deliverables. The role will also act as voice of the...
-
Operations Coordinator
2 weeks ago
กรุงเทพมหานคร, Thailand Bolt Technology Full timeWe are looking for a sharp, highly-organised Operations Coordinator to support our ride-hailing operations in Thailand. You will be responsible for the daily functions that are at the core of the business locally where your work will have a direct impact on supply growth, quality and compliance. You will be working closely with a high-performing team along...
-
Business Operations and Program Manager
1 week ago
สาทร, กรุงเทพมหานคร, Thailand Digital Alchemy Full timeAn opportunity exists for a **Business Operations and Program Manager**. Reporting to the CEO, you will oversee our company's operational processes as well as handle key relationships and deliveries. You will optimize our company's operating capabilities and employ strategies to maximize client and member satisfaction. **Role & Responsibilities**: -...
-
Sales & Operations
3 weeks ago
กรุงเทพมหานคร, Thailand E Mobility Solutions Pte. Ltd. Full time**About E Mobility Solutions** E Mobility Solutions Pte. Ltd. is a dynamic company in the e mobility sector, dedicated to innovation and growth. We are expanding our operations in Southeast Asia and looking for a skilled Sales & Operations who will play a key role in assisting our team in Thailand as well as expansion into Malaysia and Sri Lanka. We are...
-
Performance Analyst
1 week ago
กรุงเทพมหานคร, Thailand IWG Careers Full time**Performance Analyst**: **Job Purpose** The Performance Analyst plays a pivotal role in analysing and optimizing business performance across their respective market. This role involves deep data analysis, identifying barriers to revenue and profit growth, and collaborating with various teams to implement effective solutions. The Performance Analyst will...
-
Manager, Mall Business Performance Analyst
6 days ago
บึงกุ่ม, กรุงเทพมหานคร, Thailand Lotus's (Ek-Chai Distribution System Co., Ltd.) Full timeReview business target and existing model. Review pre - post performance business case. Analyze data to provide insights and recommendations for improving financial performance. Develop and planning, budgeting, and forecasting processes. **Reporting**: Prepare and present financial reports to senior management and stakeholders. Ensure compliance with...
-
Vp-operation
1 week ago
กรุงเทพมหานคร, Thailand APlus Career Recruitment Co., Ltd Full timeOur client is Thailand’s premier manufacturer and distributor of aftermarket automotive parts, recognized for their innovation and cutting-edge designs. With an impressive turnover of 1.5 billion baht and holding the number one market share in the country, they are a true leader in the industry. **Responsibilities**: - Translate Executive Strategies into...
-
Sales Operations Manager
3 weeks ago
กรุงเทพมหานคร, Thailand Dextra Asia Co., Ltd. Full time**Order Management**: Process, track, and fulfill customer orders throughout the entire order lifecycle, ensuring customer satisfaction. Coordination with supply chain, planning & logistics teams to answer customer enquiries, and provide on time delivery. Contract management to ensure smooth operations in line with contracts (prices, payment terms and...
-
Merchant Operations
4 weeks ago
กรุงเทพมหานคร, Thailand Shopee Full timeDepartment Operations - LevelEntry Level - LocationThailand - Bangkok The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause...
-
Merchant Operations
1 week ago
กรุงเทพมหานคร, Thailand Shopee Full timeDepartment Operations- LevelEntry Level- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis...
-
IT Analyst
1 week ago
กรุงเทพมหานคร, Thailand Advanced Info Service PCL. (AIS) Full timeAct as a system operation engineer specializing in VAS (Value-Added Services). Implement and maintain systems dedicated to VAS operations. Address performance faults and conduct initial troubleshooting as necessary. Monitor network and service performance to ensure optimal functionality. Perform system monitoring and troubleshoot to handle customer...
-
Fleet Operations Manager
3 weeks ago
กรุงเทพมหานคร, Thailand Grab Full timeOversee Grab EV and fleet partnership operations, gathering inputs from on-ground and stakeholders to design and smoothly execute practical action plans. Lead 10+ size team, supervise, provide training and support for subordinates to be performing up to Grab standard and key performance target. Manage Day-to-day operations, guide the team to solve...
-
Operation Support Manager
7 days ago
กรุงเทพมหานคร, Thailand DHL Full time**Responsibilities**: - Monitor DC operational performances include Transport field in regional scale, define and analyze problem for Process improving by leading solution implementation with DC operational / Transport Operation teams to ensure a process of effective management of operation and support functions to achieve internal and external’s KPI. -...