Operation and Bd Manager

2 months ago

กรงเทพมหานคร, Thailand The Shell Company of Thailand Limited (SCOT) Full time

The Operation and Business Development Manager for Mobility and Lubricant Services (TCOYC) will be responsible for overseeing the day-to-day operations of multiple Shell Helix Oil Change Plus (SHOC+) and Shell Advance Motor Care Express (SAMCE) shops within a designated region.
Oversee the daily operations of multiple Shell Helix Oil Change Plus (SHOC+) and Shell Advance Motor Care Express (SAMCE) shops, ensuring adherence to brand standards and operational guidelines.
Improve operating procedure and work with Sales and Operations, Learning Manager for executing throughout the network.
Support lubes category manager to implement their strategy at site level range, space, price, promotion, product list -in/list out, quality of control process, inventory management, operational basic requirement and improve the operational excellence at site.
Coach and educate frontliners, retailers, mechanics to deliver exclusive experience of premium product quality, expertise, and excellence services at site.
Consider cross-training Service Champion (site staff) to be bike mechanics on basic car care services to improve service efficiency at forecourt.
Ensure Lubricants Marketing campaign has fully activated and integrated with active forecourt selling.
Implement and looks into detail of inventory management and stock reconciliation with third party stock counting firm and frontliners for Lubes and Car Care.
**Consider Flexible Scheduling**: Explore options for flexible scheduling to potentially extend service hours if customer traffic allows. This could involve offering early morning or evening appointments.
**Shop Efficiency Audits**: Conduct regular audits to assess the efficiency of the oil change process. Look for areas to streamline tasks or optimize workflow to free up mechanic time for upselling or additional services.
Working closely with Frontline for quality-of-service assurance in Lubes Mystery Shoppers.
Lead Cross Loyalty program, Lubes Sales CRM, Lubes M-POS execution as a strategic lever for Mobility lubes growth.
Improve Customer Acquisition and Retention by service and CRM or CRT Program.
Embed HSSE in Shell Helix Oil Change Plus (SHOC+) and Shell Advance Motor Care Express (SAMCE) Shops.
Seasoned of project management and stakeholder management.
Qualifications.
**Education**:
Bachelor's degree in business administration, operations management, or a related field.
**Proven experiences in Operations Management**:
Minimum 5 years of experiences in managing operations within a fast-fit (Lubricants Auto Service), preferably in the automotive or retail industry, with a focus on quick lube or oil change services.
Proven track record of leading and managing teams in a fast-paced environment.
Familiarity with automotive products, services, and industry trends, with a focus on oil change services and Shell lubricants.
**Strong Business Acumen**:
In-depth understanding of business operations, including financial management, budgeting, forecasting, and P&L analysis within a franchise or network setting.
**Customer Service Focus**:
Proven track record of delivering exceptional customer service and building strong relationships with customers within a branded network environment.
Ability to identify and address customer needs and concerns in a timely and effective manner, ensuring customer satisfaction and loyalty.
**Inventory Control Expertise**:
Experience in managing Stock in operations, including inventory control, procurement, for automotive lubricants and related products.
**Technology Proficiency**:
Familiarity with various operational software systems, such as POS systems, inventory management tools, and CRM platforms, specifically those used in the automotive or retail industry.
**Franchise Management Experience**:
Experience managing franchise operations, including franchisee relations, performance evaluation, and compliance within a branded network.
**Change Management Skills**:
Experience in driving process improvements and operational transformations while maintaining compliance with Shell's standards.
**Problem-Solving and Analytical Skills**:
Ability to analyze data and make informed decisions to improve performance, while considering the specific requirements and guidelines of Shell's franchise operations.
Company Description.
Shell s presence in Thailand dates back to 1892 when the first barge containing Shell kerosene docked in Bangkok. Today, Shell is one of the largest and the longest-established multinational operations in Thailand. The Shell Brand is one of the most esteemed and well respected in the Thai energy sector. Shell played a pioneering role in the advancement of the industry, from the establishment of refineries to a nationwide network of gasoline stations. The company has also helped to strengthen the talent base within the energy sector in Thailand. For more than 130 years of our operations in Thailand, Shell has been growing side by side with the country s developing economy. We have

  • Account Manager

    1 month ago

    กรุงเทพมหานคร, Thailand BD Full time

    Job Description Summary Job Description Key Responsibilities- Achieve sales and profit target of BD products on assigned area (bigger than an Associate Account Manager).- Prepare market plan for new rapid products & technologies- Build good relationship with distributors’ team on assigned area, and work together with them to achieve sales and profit...

  • Account Manager

    1 month ago

    กรุงเทพมหานคร, Thailand BD Full time

    **Job Description Summary**: **Key Responsibilities** - Achieve sales and profit target of BD products on assigned area (bigger than an Associate Account Manager). - Prepare market plan for new rapid products & technologies - Build good relationship with distributors’ team on assigned area, and work together with them to achieve sales and profit target. -...

  • Account Manager

    1 month ago

    กรุงเทพมหานคร, Thailand BD Full time

    Job Description Summary Job Description We are the makers of possible BD is one of the largest global medical technology companies in the world. _Advancing the world of health_ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of...

  • Account Manager, North Eastern Thailand

    4 months ago

    กรุงเทพมหานคร, Thailand BD Full time

    Job Description Summary **Job Description**: We are the makers of possible BD is one of the largest global medical technology companies in the world. _Advancing the world of health_ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of...

  • Account Manager, North Eastern Thailand

    5 months ago

    กรุงเทพมหานคร, Thailand BD Full time

    **Job Description Summary**: We are **the makers of possible** BD is one of the largest global medical technology companies in the world. _Advancing the world of health_ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech...

  • Human Capital Partner

    5 months ago

    กรุงเทพมหานคร, Thailand BD Full time

    **Job Description Summary**: We are **the makers of possible** BD is one of the largest global medical technology companies in the world. _Advancing the world of health_ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech...

  • Strategic Account Leader

    4 months ago

    กรุงเทพมหานคร, Thailand BD Full time

    Job Description Summary Our Strategic Account leaders are expected to work closely with the Country General Managers and play a strategic role in developing impactful and enduring relationships with customers. The success of this role will rely largely on your ability to shape the sales strategy and initiatives that will drive a long-term industry...

  • Strategic Account Leader

    5 months ago

    กรุงเทพมหานคร, Thailand BD Full time

    **Job Description Summary**: Our Strategic Account leaders are expected to work closely with the Country General Managers and play a strategic role in developing impactful and enduring relationships with customers. The success of this role will rely largely on your ability to shape the sales strategy and initiatives that will drive a long-term industry...

  • Senior Account Manager

    4 months ago

    กรุงเทพมหานคร, Thailand BD Full time

    Job Description Summary **Job Description**: Position Summary - Do you have what it takes to meet and exceed customer expectations whilst nurturing strong and trusted relationships? Do you enjoy mentoring and empowering your salesforce while providing functional expertise to drive sales growth? Do you enjoy keeping a pulse on the changing sales landscape...

  • Senior Account Manager

    4 months ago

    กรุงเทพมหานคร, Thailand BD Full time

    **Job Description Summary**: **Position Summary** - Do you have what it takes to meet and exceed customer expectations whilst nurturing strong and trusted relationships? Do you enjoy mentoring and empowering your salesforce while providing functional expertise to drive sales growth? Do you enjoy keeping a pulse on the changing sales landscape and customer...

  • Head Bd Infrastructure Management

    5 months ago

    กรุงเทพมหานคร, Thailand Shopee Full time

    DepartmentBusiness Development and Partnerships- LevelExperienced (Team Lead)- LocationThailand - BangkokThe Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business...

  • Operation and Bd Manager

    2 months ago

    กรุงเทพมหานคร, Thailand Shell Full time

    **Role overview**: - The **Operation and Business Development Manager** for **Mobility and Lubricant Services **(TCOYC) will be responsible for overseeing the day-to-day operations of multiple Shell Helix Oil Change Plus (SHOC+) and Shell Advance Motor Care Express (SAMCE) shops within a designated region. **Key Responsibilities**: - Oversee the daily...

  • Operations Manager

    5 months ago

    กรุงเทพมหานคร, Thailand Growthfn Sdn Bhd Full time

    The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved. - Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed - Maximize revenue generation to reach long and...

  • Senior Bd Advisor

    4 months ago

    กรุงเทพมหานคร, Thailand Kensington Associates Recruitment Full time

    **Senior BD Advisor (Legal)**: Bangkok Full Time and Permanent Law Negotiable 02 634 8884 **Senior BD Advisor (Legal)** **Responsibilities**: - Provide advice on all legal aspects regarding energy project investments (Development of Greenfields and Brownfields, M&A, due diligence), in Asia-Pacific and, as the need may arise, beyond. - Draft, review,...

  • Senior Bd Advisor

    4 months ago

    กรุงเทพมหานคร, Thailand Kensington Associates Recruitment Full time

    **Senior BD Advisor (Legal)**: Bangkok Full Time and Permanent Law Negotiable 02 634 8884 **Senior BD Advisor (Legal)** **Responsibilities**: - Provide advice on all legal aspects regarding energy project investments (Development of Greenfields and Brownfields, M&A, due diligence), in Asia-Pacific and, as the need may arise, beyond. - Draft, review,...

  • Associate Project Manager, Bd

    5 months ago

    กรุงเทพมหานคร, Thailand Aethir Full time

    Aethir is a leading technology company specializing in AI, Blockchain Gaming, and Decentralized Physical Infrastructure Networks (DePIN). We are dedicated to pushing the boundaries of innovation and creating impactful solutions that shape the future. We are seeking a dynamic Associate Project Manager to join our team and work closely with our tech and...

  • Operation Manager 1

    5 months ago

    กรุงเทพมหานคร, Thailand GrowthFn Full time

    Job Description: The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved. Essential Functions/Core Responsibilities - Analyze and maintain all Client Service Level Agreements; implement improvement plans...

  • Sales Manager/bd Manager(Thai&mandarin)

    1 week ago

    กรุงเทพมหานคร, Thailand Sunwoods Consulting Group Full time

    Our client, a leading technology company, is currently recruiting for a **Sales Manager/BD Manager** to cover the regional market in Thailand. If you arepassionate about sales, please feel free to contact us! **Key Responsibilities**: - Responsible for developing the local market in Thailand and sellinginternational cloud communication products (SMS,...

  • Operations Manager

    5 months ago

    กรุงเทพมหานคร, Thailand Gratitude Philippines Full time

    A leading BPO in Bangkok is hiring an **Operations manager** to join their team ASAP! Travel : 1 HC Transportation : 1HC **Rotational Shifts** We are looking for Immediate Joiners **Job Title: Operations Manager** **Language Proficiency: English (B2 level)** **Location: Bangkok Thailand** The Operations Manager is responsible for coaching and supervising...

  • Operations Manager

    4 months ago

    กรุงเทพมหานคร, Thailand Gratitude India Full time

    **Operations Manager - Thai Speaking** **Location: Bangkok Thailand** **Salary: 90,000 THB Max** **Travel: 1 HC** **Transportation: 1HC** **Rotational Shifts** **Immediate Joiners** Language Proficiency: English (B2 level) - Bachelor's Degree in related field with more than seven years of experience (with at least two years of Progressive Management...