Housekeeping Manager

3 months ago

กรงเทพมหานคร, Thailand Crowne Plaza Hotels & Resorts Full time

Every room has to be perfect. We’re searching for the right Housekeeping Manager/Executive Housekeeper to make sure our standards never slip - managing all aspects of our housekeeping and laundry operations to deliver memorable and unique guest experiences. With every single stay.

A little taste of your day-to-day:
Every day is different, but you’ll mostly be:

- Managing, coaching, and developing a team dedicated to exceptional housekeeping and laundry standards
- Maintaining and ordering supplies and equipment - while minimising waste - in support of our green initiatives
- Helping to refine and prepare budgets that help us maximise profitability
- Addressing special requests for guests, VIPs, repeat visitors and VIP Club members
- Assisting with deep cleaning projects and occasionally assisting your team during busy periods
- Educating all team members on the importance of remaining compliant with federal, state, and local laws and safety standards

What We need from you:

- Excellent communication and strong interpersonal strong skills
- Business language and tools acumen
- Bachelor's Degree/higher education qualification/equivalent in hospitality or related field
- 3+ years total experience in a housekeeping management or related field
- Direct supervisory experience over housekeeping/laundry team, or an equivalent combination of education and work experience
- Must speak local language(s)
- Position may have additional qualifications per brand standard

What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?

Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.

Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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