Operations Lead,avp

3 months ago

กรงเทพมหานคร, Thailand Deutsche Bank Full time

Corporate Group Insurance - premium borne by company.
Provident Fund Scheme - employer & employee contributions.
Annual health checkup - cost borne by company (once a year; conditions apply).
Flexible Work Arrangements - various ways to work, to fit employees' needs.
EAP - free and confidential counseling, online work-life resources.
Employee networks - Diversity, volunteering, - various activities to participate.
Primary caregiver & non primary caregiver leave - more than statutory requirement.

**Your key responsibilities**:
Provide data recording and workflow systems which enable efficient and effective management of the NCA/PR/EDR/KYC process/and Regulatory requirements.
Assist the Business in gathering, processing and reviewing the appropriate client information/ documentation for New Client Adoption, Regular Review and Event Driven Review purposes.
Assist the Business in escalating new or existing clients to AML/Compliance or their delegated function, where appropriate.
Provide the Business with guidance (e.g., when the relationship is being extended to a new location, conditional approvals, expiration of the validity of the client adoption, restrictions in place, etc.).
Ensure that KYC profile is completed per policy, KOP requirement and local regulation.
Notify AML/Compliance and Management if become aware of a breach.
Determine whether existing clients of DB have been adopted according to the Global KYC Due Diligence & location requirements or whether further documentation or information is required.
Monitor documentary conditional approvals where information or documentation is to be provided after sign-off and follow up with the Business to obtain the required documentation within the specified period detailed in the conditional approval.
Manage the team to complete the Onboarding, Regular Review of clients, Remediation, and all tasks per pipeline.
Prepare and provide related MIS to stakeholders.
Ensure team members follow the KOP, policies, regulatory requirement and escalate to Manager for any gap identified.
Oversight on team performance and productivity to ensure no breach of SLA and KPI.
Support the Transformation project and Change Management.
Support the Regional/Global team as the franchise to complete the desired outcome.

**Your skills and experience**:
Effective communication skills and able to manage relationships with clients virtually.
Able to cope well under pressure and meet deadlines.
Teamwork oriented with good interpersonal and communication skills.
Self motivated and driven individual.
Ability to work independently with mínimal supervision.
Ability to multi-task.
Ability to work under pressure with tight turn around time.

**Education/ Qualifications**:
Graduates with good academic records.
Good command of English i.e. Reading, Writing, Speaking, Listening.
Overall experience of at least 2 years in the Banking/Finance industry.
KYC background with a minimum of 2 years experience working in Client Onboarding and Periodic review.
Ability to meet deadlines while working with mínimal management supervision and multi-tasking with strong organizational skills.
Background in People & Team Management.
Experience of working in a highly-matrixed environment, and accustomed to bridging the gap between disparate organizations and cultures.
Analytical/problem solving skills and ability to work under pressure.

**How we'll support you**:
Flexible working to assist you balance your personal priorities.
Coaching and support from experts in your team.
A culture of continuous learning to aid progression.
A range of flexible benefits that you can tailor to suit your needs.
Training and development to help you excel in your career.

**About us and our teams**:
Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.
Deutsche Bank & Diversity.
Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.
Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.
**Job skills required**: English, Teamwork, Meet Deadlines, Compliance
**Job skills preferred**: Finance, Excel, Problem Solving

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