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Lgs Assistant Manager
1 month ago
**KEY RESPONSIBILITIES**
Manage the following accounts:
LGS account: 300 Platinum & up leaders (Basic account)
HATV ABO; Silver to Platinum: 800 accounts per year
- **_Serves as the primary point of contact for assigned ABOs, providing the ABO with guidance and support through guidance by upline and/or peers:_**
- Providing data-driven consultative support and service to assigned ABO accounts to achieve business objectives identified by local/sub-regional/regional sales leadership.
- Tailors consultative support and service based on the type/level of ABO account (e.g., basic, major, key or strategic).
- Provides core content and information about Amway’s business activities; effective coordination of Amway’s processes and resources; end-to-end services (e.g., strategy, sales, marketing, training, technology, etc.); and innovative and tailored solutions to moderate complex problems and business growth opportunities.
- Serves as the primary interface between the ABO, the Sales organization and other key departments ensuring internal support areas prioritize the needs and requirements of the ABOs.
- Serving as a local and/or global account team member or leader.
- Provides support for entry-level accounts by supporting implementation of broad business strategies.
- Conducting ABO account development activities including regular relationship building at Amway and ABO sponsored events and various proactive and responsive contacts necessary to execute against business objectives.
- **_
Provides operational support to the sales organization; Serving on cross functional teams focused on design, development and implementation of sales administration processes, programs and communications: _**
- Collecting and sharing feedback, inquiries and issues reported as well as sharing results, insights and/or solutions to respective parties and/or stakeholders and resolving issues.
- Contacting/coordinating with other functions to execute the sales strategy.
- Preparing reports and developing analysis relative to ABO/LOA tracking to include higher award, promotions, monthly qualifying and sales incentive tracking.
- Develop proficiency in serving as an internal consultant providing ABOs with information and/or guidance on all sales plan and sales incentive programs to include responding and resolving related ABO inquiries and issues for assigned accounts.
- Recommending and/or coordinating ABO training for assigned group(s).
- Supporting communications to ABOs to execute the contact management strategy
- Engages with business systems support to provide feedback and direction on sales systems.
- **_
Participate and/or provide support in all stages of the account management process: _**
Analyze
- Analyzes all business and business affiliation data to identify growth opportunities and root cause problems affecting the interaction between Amway and the ABO regionally/globally.
- Researches Amway’s internal capabilities to address root cause problems and strategic growth opportunities on a regional/global scale in order to manage risk.
Plan
Implement
- Sets appropriate agendas for meetings to drive short-term strategic planning between the ABO’s organization and Amway.
- Anchors meetings with the current vision of the future state to ensure relevancy and alignment.
- Presents and interprets data that identifies trends, strengths, and gaps in the interactions between that account's business, its business affiliation, and Amway.
- Helps the account and Amway determine mid-term and long-term objectives that drive innovation and other strategic growth opportunities.
- Verifies that the account and Amway will have the information they need to identify where end-to-end. business/business affiliation interactions and cross-functional teaming gaps occur.
- Ensures the account, its business affiliation, and Amway use appropriate metrics and policies in order to monitor progress and cross-functional teaming against the strategic plan.
Monitor
- Measures the performance of both the account and Amway in relation to the agreed upon strategic plan for that ABO
- Provides updates on the effectiveness of strategic innovations and suggests plan adjustments to the account, its business affiliation, and Amway using an agreed upon schedule
- Drives accountability for all business-related issues and requests from the account and Amway
- **_
High Award Tracking Verification Process: Provides support to new and experienced Silver producer to Platinum ABOs with award tracking and verification to include: _**
- Tracking, monitoring, and contacting ABOs to validate achievement of their monthly award level qualification and qualification for incentive trips was within stablished standards and determine whether adjustments should be approved
- Proactively contacting ABOs to ensure they understand the award monies available to them, how to qualify for additional awards and incentives, progress toward each award and share business building practi
