Risk Management Bpo

2 days ago


กรงเทพมหานคร, Thailand PRTR Full time

Our client is a online ecommerce company.

**Key Responsibilities**:
**Fraud Assessment and Risk Escalation BPO**
- Assisting in reviewing and identifying various key information to find correlation of seller’s behavior patterns.
- Generating the detailed report on information finding.
- Managing the customer and seller escalation cases through ticketing portal.
- Generating the detailed daily report.

**Risk QC BPO**
- Performing the daily manual on-site Quality Control to find prohibited and controlled product listings.
- Generating the detailed daily report.

**Qualifications**:

- Professionals who have the knowledge in customer service in E-commerce,.
- Strong empathy and focus on customer experience and satisfaction.
- Solid Communication and collaboration skills.
- Excellent data analytic skills.
- Ability to work independently.
- Strong interest and belief in technology.
- Bachelor’s Degree.


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