Th Operational Risk Management Officer

4 days ago

กรงเทพมหานคร, Thailand Citi Full time

Our mission is to oversee effective oversight of operational risk identification, measurement, monitoring and control within appetite. Our vision is to be a strong and credible 2nd line of defense, with the mandate to drive actions that ensure Citi stays within the agreed risk appetite on a sustained basis and make Citi a safe place to do business for our clients. We will achieve this by:

- Having an adequately staffed and appropriately skilled ORM team that works cohesively with stakeholders across the First, Second and Third Lines of Defense.
- Having simple and effective oversight and operating routines and tools that are embedded in day-to-day risk management across First and Second of Defense.
- Effectively utilizing technology and data to assess operational risk and adherence to the framework.
- Partnering with the First Line of Defense through consultation, challenge and training to build a strong cadre of proactive Risk Managers that are able to adapt their skills across various operational risk categories

**Key Responsibilities**:
2. Work closely with ORM Head to participate in conduct operational risk challenges in the form of Operational Risk Reviews (ORR), new product reviews, MCA/GRC reviews, etc.in order to assist business in mitigating their operational risks.

3. Independently assess risks and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices to avoid re-occurrence.

4. To participate in regional ORM review or challenges to support operational risk management effort for the region.

5. To prepare Operational Risk monitoring report (operational losses, CAP management, GRC, etc.) for various committees meeting such as CCC, BRCC etc., Assist ORM Head to discuss and identify the top franchise concerns/issues through various controls and risk forum.

6. Be back up for ORM Head to attend Committees / Forums meeting conducted by the franchise and/or by Business

7. Ensure to provide oversight in the implementation of operational risk management framework. Work with the businesses, regional management and ORM when operational losses arise to understand the root causes and influence process changes to avoid re-occurrence.

8. Governance and oversight may include (not limited to) technology operational risk, cyber risk for example. Serves as an oversight function working with the In-Business OR and Independent Risk Teams

9. Liaises with In-Business OR on breaches and action steps to correct breaches.

**Qualifications**:

- Broad experience in risk management including a successful track record of managing large complex enterprise-wide risk management programs at a large financial services organization
- Business understanding of the products and services Citi offers and how risk management practices contribute to other work across Citi / understand downstream impacts of decisions made
- Track record of managing internal relationships and partnering with a range of stakeholders (e.g., business, functions) in leading sustained change and change management efforts
- Ability to create and articulate sense of purpose and common vision for Risk management
- Bachelor’s/University degree, Master’s degree preferred (majors in in Economics, Finance, Statistics or related areas are preferred, but different majors are also of interest if other experience demonstrates quantitative and analytical skills)
- Analytical inquisitiveness and problem-solving ability; an ability to ask insightful questions, break analytical challenges into workable components and draw meaningful conclusions
- 6-10 years of work experience
- Solution-oriented, consensus builder, strong leadership, influencing and negotiation skills
- Well-versed in breaking down complex matters into core issues and root causes that can be more readily addressed
- Proficient in developing new ideas to mitigate risk and improve current processes. Ability to prioritize high impact potential problems effectively
- Leading, or co-leading, all regulatory discussions
- Strong analytical skills applicable across ICG businesses, products and customer classes.

**Strong Leadership Skills**:

- Focuses and guides the priorities of others. Makes well-reasoned decisions under pressure
- Experienced - Able to identify and influence key decision makers across various levels and functions within the organization; diffuse conflict and work toward agreement
- Acts as a leader with an understanding and appreciation for diverse backgrounds.

**Excellent Communication Skills**:

- Both verbal and written
- Experienced in using active listening techniques on a consistent basis.

**Client Relationships/Business Partnerships**:

- Navigates organizational complexity; demonstrates organizational savvy.
- Builds partnerships across functions and regions; collaborates well with others.
- Networks regularly and builds relationships across Risk disciplines and with businesses.
- **Jo

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