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Administrator - Medication Support Bangkok, Thailand

4 weeks ago

กรงเทพมหานคร, Thailand Axios International Full time

**Position Purpose**

The jobholder will act as a liaison, provide program-related information, answer queries and concerns, and carry out administrative duties

**Duties and Responsibilities**
- Liaise with pharmacies and patients.
- Co-payment reimburse solution administration.
- Work closely with the Program Manager to secure patient file approval.
- Ensure that current patients receive their medications quickly and efficiently
- Coordinate with the Program Manager to prepare timely monitoring reports (monthly) with patient numbers and logistics as well as quality assurance.
- Maintain and update electronic Program files, including patient and quality assurance data.
- Conduct administrative duties for the office.
- Manage the inbound and outbound calls and responding to patient inquiries and concerns
- Attending and completing Adverse Event Reporting and product training provided by the client.
- Providing patients with the organization and program-related information

**Relationships**
- Work closely with the management team in the region.
- Reporting to the Program Manager in the region
- Work with the related divisions of Axios
- Maintain ongoing and frequent communication with Axios staff including Axios global staff.

**Competencies**
- Application of job Knowledge
- Concern for Order and Quality
- Adaptability and flexibility
- Dependability
- Teamwork

**Educational Background and Experience**
- A Degree or Diploma in Administrations.
- 1 to 2 years of working experience in an administrative role is **ideal**:

- Good command of both spoken and written English
- Experience in data entry, monitoring and management

**Job Circumstances**
- The position is based in our regional office, and it does entail frequent travel to Clients, partners and Pharmacies which may be outside your designated region.
- Flexibility inability to travel as well as working hours is essential.