Food & Agtech Program Manager Bangkok

10 hours ago

กรงเทพมหานคร, Thailand Plug and Play Tech Center Full time

**WHO WE ARE**:
Plug and Play is a global innovation platform and venture capital firm. Our mission is to make innovation open to anyone, anywhere. Each year, hundreds of entrepreneurs join our vertical-specific accelerator programs to team up with our corporate members or receive a direct investment from Plug and Play. Plug and Play has over 40 locations across the world and our corporate members include: The Alliance to End Plastic Waste, USAA, Visa, Nationwide, Aflac, Daimler, Ford, Nissan, BP, Johnson & Johnson, Roche, Pfizer, Walmart, Coca Cola, Adidas, and over 500 more. Plug and Play’s corporate members utilize Plug and Play to identify the best startups to meet their challenges. Plug and Play’s proven investment track record includes Honey, Guardant Health, ApplyBoard, BigID, Kustomer, Rappi, Flutterwave, Hippo, PayPal, Lending Club, Dropbox, and many more.

**WHO WE’RE LOOKING FOR**:
We’re a diverse team with backgrounds in technology, business and entrepreneurship and we’re growing rapidly to deliver on our mission. We’re seeking a **Food & AgTech Program / Partner Success Manager** to support our growing team in Bangkok, Thailand who will champion the Plug and Play business model to the next level.

This position is a multi-faceted role and offers an unparalleled opportunity for both personal and professional growth in a supportive and prosperous environment. If you are interested in technology and would like to learn more about the startup and corporate innovation world, this is the position for you.

**HOW YOU WILL MAKE A DIFFERENCE**:
As a Food & AgTech Program / Partner Success Manager, you will be responsible for assisting teams with signing up new partners as well as managing existing partners and support events such as Selection Day and Expo.

**_
Corporate Program + Startup Facing_**
- Attending bi-weekly calls with corporates / startups, take notes, action items and prepare follow-up mails, track overall startup engagement
- Own relationships with corporate / startups in the program
- Hold intake interviews, exit interviews, and make sure all startups are on track to meet program goals
- Set up 1:1 sessions for startups to meet with Mentors, VC's and corporate partners for the program
- Collect feedback and develop an evaluation method to assess program strengths and identify areas for improvement.
- Wrap up the program with a batch analysis report and support the Program team with questions from corporate partners and startups
- Preparing half year and annual reports for all partners
- Grow ecosystem of mentors and VCs to bring more value to the program
- Build trusted relationships with key stakeholders within our partner organizations to generate adoption, renewals, and new revenue opportunities.
- Devise engagement plans that consider partner business goals, internal organization structures, and map products and services to achieve these goals.
- Facilitate successful design thinking sprints or workshops to help corporate partners develop their innovation strategy.
- Drive escalation of client issues, coordinate key resources in the escalation process, and assist with client issues through resolution.

**_ Event & Operations Management_**
- Event Management (2x Selection, 2x Expo, about 6x Innovation Days per Year)
- Side events coordination for BD purposes (e.g. with leads or strategic important distributors)
- Conceptualizing customer centric Innovation Day agendas
- Book venue, brainstorm content, outreach speakers
- Ownership for invitation management
- Testing new virtual platforms and opportunities for upcoming meetings / events

**REQUIRED EXPERIENCE**:

- Bachelor’s degree in related field (Master’s degree is a plus)
- Ability to conduct curated design thinking workshops or design-centric sprints to help develop corporate innovation projects or roadmaps
- Detail oriented, highly organized, and comfortable working in a fast-paced environment
- Strong process and analytical skills to identify inefficiencies and create improvements
- Excellent communication skills and proficiency in public speaking
- Self-motivated with the ability to work with mínimal supervision
- A passion for early-stage venture capital, startups, and entrepreneurship with a good understanding of emerging technologies
- Fluent in English and Thai (other languages are a plus)
- **Plug and Play's global attendance policy: 3 days at the office, 2 days home.

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