Sales Administrator

9 months ago

กรงเทพมหานคร, Thailand Silicon Craft Technology Co.,Ltd Full time

**What You’ll Do**
- Process sales orders and ensure accurate and timely order entry. Coordinate with various internal departments, such as production, logistics, and finance, to facilitate order fulfillment. Monitor order progress, resolve any issues, and communicate updates to customers and the sales team.
- Prepare and maintain sales-related documentation, including sales contracts, purchase orders, quotations, invoices, budget transfer, new products registration, ISO standard and others. Ensure accuracy and completeness of all sales documents. Maintain organized and up-to-date records of customer interactions, sales activities, and relevant documentation.
- Provide support to the sales team by assisting with sales proposals, presentations, and sales materials. Collaborate with the sales team to compile and analyze sales data and generate reports. Assist in sales forecasting, budgeting, and target tracking processes.
- Maintain positive relationships with customers, addressing inquiries and resolving any issues in a timely manner. Collaborate with the sales team to ensure prompt and accurate response to customer queries. Maintain a customer database and update customer information as needed.
- Coordinate meetings, sales events, and customer visits. Assist in organizing trade shows, conferences, and other sales-related activities. Collaborate with marketing and product development teams to ensure alignment of sales activities with marketing campaigns and product launches.
- Analyze sales data, trends, and performance indicators to identify areas for improvement and growth opportunities. Contribute to sales forecasting and target-setting processes. Provide regular reports and insights to the sales team and management

**Who You Are**
- A bachelor’s degree in business, marketing, or a related field is typically required.
- Strong attention to detail is crucial for accurate order processing, documentation, and record-keeping. The jobholder should possess excellent organizational skills to manage multiple tasks and ensure data accuracy.
- **New graduates are welcomed.**:

- Effective communication, both written and verbal, is essential to interact with customers, sales team members, and internal stakeholders.
- A customer-centric approach and a commitment to providing excellent customer service are important for maintaining positive customer relationships.
- Proficiency in using standard office software, such as Microsoft Office suite (Word, Excel, PowerPoint), CRM systems, and order management tools. Familiarity with customer database management and data analysis software is beneficial.
- The jobholder should be a team player and have the ability to work collaboratively with cross-functional teams, including sales, marketing, product development, and customer support.
- The jobholder should be adaptable and open to change, as the RFID and semiconductor industry is constantly evolving.

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