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Communications Lead

3 months ago

Bangkok, Bangkok, Thailand MSD Full time

Job Description

Our Policy & Communications team collaborate with governments and policy organizations at local and national levels. We address legislative and regulatory issues that promote and protect the discovery of innovative medicine, vaccines and animal health products while improving and protecting patient access to care. We take great care to monitor and manage the reputation of our company communicating the work we do to improve lives.

WHAT YOU WILL DO

Key Responsibilities:

Delivery of company Communications Objectives:

Leadership communications: Prepare and execute executive communications to support company country managing director and/or country leadership team (CLT). These include all internal communications and internal event organization with cross-functional teams on: --

  • company activities, e.g., company policy and guidance for all employees across functions for entire organization, employee engagement activity, projects related to company behaviours & mindset, company D&I initiatives, etc.,
  • company and leader's business update communications, e.g., townhall communications, our company Regional/Global executive's visit, etc.
  • company's change management communications such as leadership changes, spin-off, etc.
  • company's issue and crisis management

​External communications and public & media relations:

Develop strategic integrated communication plan and lead the execution of the plan to meet the company's objectives. These include company brand and non-branded campaigns, or projects related to disease awareness to support business & commercial strategy. The role and work responsibility include:

  • Develop narrative and key messaging to meet the company's strategic communication objectives as well as to reach the right target audiences, e.g., general public, particular & specific groups (patients, caretakers, HCPs, thought leaders, influencers, policy makers, etc.) The narratives include company profile in Thailand (company branded), therapeutic & disease communications (unbranded company or unbranded products), CSR communications, access to treatment issues, patient stories, etc.​
  • Develop advocacy narrative and advocacy campaign to support business objective in order to address better access for patients and Thai people, to address the values of innovation, etc.
  • Build network of journalists/reporters and develop professional relationship as a trust partner when it comes to biopharmaceutical contents
  • Develop patient engagement activity/program to support patient empowerments
  • Update content and maintain the company communication platforms both through company website and company FB

Leadership and strategic counsel

  • Contribute to supporting an aligned, constructive culture & behaviours as this person are working across functions both commercial business units and support functions
  • Stay across competitor movements and health policy movement by monitoring press releases, advertising, and publicity campaigns and pro-actively reports the findings to relevant teams and leaders
  • Stay across local and industry media for articles relating to the pharmaceutical industry and issues affecting company and/or its products and act upon releases accordingly

WHAT YOU MUST HAVE

To be successful in this role, you will have strong technical skills as well as business capabilities. The requirements are as follows:

1. Education

  • Minimum is an undergraduate qualification in mass & digital communications, public relations, or marketing/brand communications, if specific communication degree is related to the life sciences and healthcare would be an advantage

2. Experience

  • Around 8-10 years' experience in a professional communications/mass (public) communications or public relations/media relations role
  • Preferable some experience of the healthcare industry, pharmaceutical industry,
  • Knowledge of the access issue of pharmaceuticals and understand healthcare policy environment in Thailand
  • Proven track record of success in handling the media/journalist, including digital media
  • Experience in agency management and third-party consultation management,
  • Some experience in issues or crisis management could be good
  • Fluent in English language skills both written and verbal communication skills
  • Experience with campaign management and working with senior executives and ability to take own leadership and initiate project

Critical competencies for success

  • High level writing skills for both internal and external communications teamed with strong verbal presentation ability
  • Positive, energetic attitude with a desire to learn quickly and deliver results
  • Solid crisis-management skills in developing content rapidly and aligning communication across the company and stakeholders
  • Well-developed networking skills and ability to build strong relationships with journalists and stakeholders
  • Interpersonal effectiveness, particularly in working productively under pressure with peers and customers
  • Project management, attention to detail and time management

Our Human Health Division maintains a "patient first, profits later" ideology. The organization is comprised of sales, marketing, market access, digital analytics and commercial professionals who are passionate about their role in bringing our medicines to our customers worldwide.

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

Domestic/International

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Not Applicable

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

08/30/2024

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Job Posting End Date:08/30/2024

A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID:R309610