technical support engineer

Job Responsibilities: 1. Proactively learning about products and technology from the headquarter, understanding end customers' requirements, and being capable of conducting comparisons and effectively approaching customers to provide value-added solutions. 2. Participate in exhibitions and conduct technical presentations for customers and distributors. 3....

Job Responsibilities: 1. Proactively learning about products and technology from the headquarter, understanding end customers' requirements, and being capable of conducting comparisons and effectively approaching customers to provide value-added solutions. 2. Participate in exhibitions and conduct technical presentations for customers and...

Position Overview: ZWSOFT(SSE: 688083) is a reliable provider of all-in-one CAx (CAD/CAM/CAE) solutions including soft-developed 2D CAD: ZWCAD and 3D CAD/CAM/CAE: ZW3D. Since 1998, ZWSOFT has been providing its products to over 1,400,000 users in AEC and MFG industries from more than 90 countries and regions. To support our fast-growing business in the...

Position Overview: ZWSOFT(SSE: 688083) is a reliable provider of all-in-one CAx (CAD/CAM/CAE) solutions including soft-developed 2D CAD: ZWCAD and 3D CAD/CAM/CAE: ZW3D. Since 1998, ZWSOFT has been providing its products to over 1,400,000 users in AEC and MFG industries from more than 90 countries and regions. To support our fast-growing business in...

Role Description This is a full-time, on-site Technical Support Engineer role based in Bangkok City, Thailand. The Technical Support Engineer will respond to customer inquiries, diagnose technical issues, and provide timely resolutions across company products and services. Daily responsibilities include troubleshooting hardware and software problems,...

DescriptionYoutap Limited is a global fintech and software company delivering digital banking, payments, digital wallet, and merchant commerce solutions for financial institutions, businesses, and consumers. Our work sits at the intersection of technology and commerce, helping clients deliver reliable, connected digital experiences across critical financial...

Provide technical support to customers and Internal team on site during installation and commissioningProvide remote technical support to customersTroubleshooting remote support to the team on site, software remote connectionRouting calls and requests from service team to the right departmentsCreate appropriate records of calls and problems at site in our...

Summary: Duties & Responsibilities: We are looking for a motivated candidate with hands-on Fiber Optic experience who is currently in or wanting to transition to a customer-facing role and expand their knowledge of calibration and metrology.  In this unique opportunity, you will gain in-depth product and Service knowledge while immediately being able to...

About the Role We are seeking a skilled Technical Support Engineer with a strong focus on Quality Assurance to join a growing team in Bangkok. In this role, you will drive the quality assurance for a major IPTV/OTT software platform development project for Thailand's largest telecom operator. You will handle both frontend and backend testing, troubleshoot...

Your profileWe’re expanding our Support presence in APAC and looking for a highly autonomous Senior Technical Support Engineer to lead the regional front line for complex customer issues.In this role you will investigate and resolve production issues in a complex SaaS environment by analysing application workflows, system behaviour, and database records....

Flexible to accommodate urgent customer needs over weekends and public holidaysPerform tasks such as issues, deploying products, collecting artefacts for debuggingProvide high quality technical support by helping customers resolve issues including explaining usage, debugging failures, pinpointing problems, implementing workarounds, increasing performance,...

Are you a tech-savvy problem solver with a passion for customer service? Do you want to work with global clients based from the island of Phuket? If so, our client, a growing European fintech companyhas an exciting opportunity for a Technical Support Specialist. Key Purpose of the Role: As a Technical Support Specialist, youll be the first point of...

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.     Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries,...

About the Opportunity Rising global technology pioneer in the smart new energy sector, specializing in module-level electronics, smart energy safety, and refined PV system regulation. Our advanced product matrix—including rapid shutdown devices (RSD) and solar optimizers—holds prestigious international certifications (such as UL1741 and UL3741). As we...

Responsibilities1. Network Performance Monitoring and Issue Analysiso Analyze issues occurring in the network system.o Develop methods and strategies to improve service quality.o Plan and identify potential problems in advance to prevent future issues.2. 2nd Tier Support for Issue Resolutiono Provide support when the First Tier team (e.g., NMC, NOP, L1)...

DescriptionPOSITION SUMMARY This position will be providing technical support to all internal and external clients including but not limited to customer, sales, marketing, service and project for power, thermal, monitoring solution, any or all of above.   RESPONSIBILITIES 1. Technical Consultation Conduct technical assessments of customer...

Job brief We are currently partnering with our client — a global leader in automated optical inspection (AOI) equipment — to recruit a Technical Support Engineer. This role will focus on providing on-site technical support for our client's core AOI optical inspection equipment, ensuring smooth operation, optimizing performance, and delivering...

Description As a Technical Operations and Support Engineer, you will be responsible for providing internal technical support, assisting with customer support inquiries, and ensuring smooth operational workflows for technical projects. You will work closely with the development, operations, and AI teams to provide technical assistance, maintain...

L2 Support Specialist is responsible of ensuring the run of the applications at highest quality and availability. Proactive monitoring and providing in-depth troubleshooting and solution to the customer complaints as well as the service caused problems are key purposes of this role. L2 Support Specialist is responsible of ensuring the run of the...

Responsibilities: To efficiently manage incoming client requests, ensuring timely and satisfactory responses while upholding exceptional interpersonal skills To resolve customer feedback associated with ordering, billing and discrepancies promptly and professionally To coordinate service-related request between customers and various interna departments,...