it support engineer

At ALS, we encourage you to dream big.When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future. * Act as the single point of contact for all IT incidents and service requests, managing and prioritizing tickets to minimize backlog.*Monitor system health and ensure...

DescriptionIn This Role, Your Responsibilities Will Be:Technical Support and Issue ResolutionProbe, replicate, diagnose, and troubleshoot technical issues involving NI software, hardware, platforms, systems, automated test equipment, and distributed I/O applications.Provide responsive technical support through digital channels, from the NI office, and at...

Job Descriptions: Providing software application support by system monitoring and troubleshooting under the supervision of Service Manager and through coordination with the client service team and company technical team Maintain the service quality and SLA with customers. Resolve and/or escalate tickets and incidents Perform analysis on...

DescriptionYoutap Limited is a global fintech and software company delivering digital banking, payments, digital wallet, and merchant commerce solutions for financial institutions, businesses, and consumers. Our work sits at the intersection of technology and commerce, helping clients deliver reliable, connected digital experiences across critical financial...

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs.  With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our...

Job Description Roles & Responsibilities:1. Manage tickets within TTResponse and TTResolve SLO 2. Troubleshoot end users issues onsite with regards to a. Windows Operating System b. Microsoft Office 3. Provide level 1 user side troubleshooting for a. Network issue b. Phone issue (soft and hard phone) ...

Who We AreAt Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that...

Reporting to the IT Director, the Desktop Support Engineer is responsible for supporting systems and services that support the business. This includes desktop, servers, storage, network, applications, security, telephony, and related services. The Desktop Support Engineer is responsible for the entire lifecycle from planning to development to operations and...

Provide technical support to customers and Internal team on site during installation and commissioningProvide remote technical support to customersTroubleshooting remote support to the team on site, software remote connectionRouting calls and requests from service team to the right departmentsCreate appropriate records of calls and problems at site in our...

About the Role We are seeking a skilled Technical Support Engineer with a strong focus on Quality Assurance to join a growing team in Bangkok. In this role, you will drive the quality assurance for a major IPTV/OTT software platform development project for Thailand's largest telecom operator. You will handle both frontend and backend testing, troubleshoot...

The Field Support Engineer plays a critical role in ensuring the reliable operation of Asurion’s IT infrastructure and providing excellent technical support to end-users. You will be responsible for diagnosing and resolving technical issues, maintaining IT infrastructure, and delivering exceptional customer service to internal stakeholders. You will be the...

Company DescriptionWho we are...At Trustonic, we make smartphones affordable for the many, enabling global access to devices and digital finance through the world’s most secure smartphone locking technology. We partner with mobile carriers, retailers, and financiers across 30+ countries, powering device financing solutions that drive economic inclusion,...

RESPONSIBILITIES :  Perform incident and problem analysis and provide application support for all clients Create POS menu item and simulate test. Perform problem solving activity on in-house software and package software for users Cooperate with End User Support, Service Desk or other IT teams to ensure that the incident has been fixed within...

This role is to collaborate with the sales support or account team by acting as technical experts in customer presentations. In addition, the role is to determine the technical requirements to meet client goals and act as liaison between the organization’s sales/business development and engineering groups. The role is also responsible to requests for...

**Main Responsibilities include**: - Provide 1st line IT support to end-users with their computing devices like desktop, laptop, mobile, printers, basic network devices and other IT peripherals, which includes testing, identifying, repairing, resolving, and documenting end user technical issues without violating the hardware warranty or security compliance...

Youtap Limited is a global fintech and software company delivering digital banking, payments, digital wallet, and merchant commerce solutions for financial institutions, businesses, and consumers. Our work sits at the intersection of technology and commerce, helping clients deliver reliable, connected digital experiences across critical financial...

Manatal is an HRTech software service (B2B SaaS) company headquartered in Bangkok, Thailand. Manatal is one of the fastest-growing start-ups in the region and is backed by Surge and Sequoia Capital. Manatal has a global presence and is trusted by thousands of businesses in over 135 countries. Our goal is to transform the entire hiring process by making it...

Description As a Technical Operations and Support Engineer, you will be responsible for providing internal technical support, assisting with customer support inquiries, and ensuring smooth operational workflows for technical projects. You will work closely with the development, operations, and AI teams to provide technical assistance, maintain...

Your profileWe’re expanding our Support presence in APAC and looking for a highly autonomous Senior Technical Support Engineer to lead the regional front line for complex customer issues.In this role you will investigate and resolve production issues in a complex SaaS environment by analysing application workflows, system behaviour, and database records....

Flexible to accommodate urgent customer needs over weekends and public holidaysPerform tasks such as issues, deploying products, collecting artefacts for debuggingProvide high quality technical support by helping customers resolve issues including explaining usage, debugging failures, pinpointing problems, implementing workarounds, increasing performance,...